Brought ex rental car without knowing from dealership

Warwick_Hunt

Zandoni wrote: »

Has the car got any service history? I know some rental companies never service their cars in the short time they have them.

Given most of the big firm sell them at six months old they may not need one.

Zandoni

Warwick_Hunt wrote: »

Given most of the big firm sell them at six months old they may not need one.

With 23,000 miles on the clock it will.

peachyprice

OP did it not ring alarm bells and prompt you to ask further questions when you realised that a 1yo car had done 23k miles? It's obvious from that mileage that it wasn't 'one careful lady owner' and had probably been used as a commercial vehicle in one way or another. I hope the £20k you paid was a damn good reduction on the same care with normal mileage.

NotRichAtAll

probably a reps car

WilfieK

Thanks for all the replies, guess I'll have to suck it up and put it down to one of life lemon's. A lesson learned to always check the paperwork when making a big purchase.

Have good weekends!

neilmcl

WilfieK wrote: »

Thanks for all the replies, guess I'll have to suck it up and put it down to one of life lemon's. A lesson learned to always check the paperwork when making a big purchase.

Have good weekends!

Not at all, whilst personally I don't have an issue with driving an ex-lease car but if you're not happy then there's absolutely no reason why you should have to " suck it up and put it down to one of life lemon's". Try exercising your rights, the law is on your side, as already outlined in this thread.

StuartD1

To be brutally honest I am really puzzled to understand what your concerns are. :eek:

You really should be happy that you have bought a vehicle that is an ex-rental as you know for certain the vehicle will have been maintained and if assuming there were many drivers and anything went wrong whilst with the hire Company it will have been fixed under manufacturers warranty, as you can bet your bottom dollar one of those drivers would not have wished to lose their deposit. They will have for certain mentioned any problems to the hire company when it was returned and the hire Company not wishing to lose money at the end of their contract with the manufacturer would have for certain fixed it. This is why more drivers can be better than less.

By the way was the car manual or automatic? It is almost impossible to damage a automatic.

1. Whether a used motor vehicle is purchased privately where it may have had only one bad driver or whether it was an ex fleet / hire vehicle with multiple careful and considerate drivers, the V5 only identifies the last registered keeper and provides you with absolutely no information as to who the driver(s) were and how the car was driven. I really do think you are working yourself into a state for nothing. Incidentally, many cars these days (e.g. BMW's) are restricted to 155mph despite being capable of going a lot faster, so the chance of the engine being damaged is minimal and if it was trust me you would know about it.

The car is anyway will still be covered by manufacturers warranty so I don't see what is the problem is.

2. The hire Company and dealership would have undertaken a PDI (and service if required) and also road test by a qualified technician prior to you taking delivery. This means that the underside, brakes, exhaust and tyres will have been inspected for damage as well as the normal lights and levels check. If you are concerned why don't you pay for the vehicle to be inspected by a franchise garage. The second opinion might provide you with peace of mind. By the way, apart from the mechanical side of things most used cars will have had paint work undertaken for scratches, dents etc. and have had alloys repaired. This is normal and even happens with brand new cars which are damaged in transit.

2. As someone said when valuing a vehicle, dealerships chiefly use CAP. Whether the vehicle is a private part-exchange or ex-fleet/hire vehicle this makes absolutely no difference to the valuation and isn't even one of the questions asked. If it was a legal compliance it would be built into the valuation tools, which it isn't.

3. I'M AFRAID YOU HAVE ABSOLUTELY NO COME BACK WHATSOEVER AGAINST THE DEALER - who has acted reasonably and fairly. Common sense should have told you that used car supermarkets and dealerships like Arnold Clark for example have to source vehicles from somewhere and predominantly these come from auction. The majority of vehicles they buy will be ex-lease cars (company cars), franchise dealership ex-stock that doesn't meet that dealerships stock profile, motability, finance house repossessions, and ex-hire. You have only have yourself to blame as you have failed to use due dilligence if buying an ex-hire vehicle was that important to you. I think as do most on here you are making a mountain out of a mole hill. Have you got buyers remorse? Have you seen a better car cheaper? As another poster said, drive and enjoy.

4. You have neither paid over the odds or under. You have paid retail. The dealership will only have made around £1,000-£1,250 after expenses (assuming you took finance and GAP) and they still might have to repair your vehicle during the guarantee period.

5. Regarding your rights under the Consumer Act if the car has a fault you can within 30 days reject the used car or ask for it to be repaired. If financed this process needs to be lodged with the Finance Company NOT the dealership as it is the finance company that has title not you and even though the dealership supplied you with the vehicle, the vehicle was actually sold to the Finance Company and then to you.

After 30 days if the car develops a fault the garage has to be given an opportunity to resolve the problem, If the fault still persists after repair then you need to telephone and write to the Finance Company (or dealership if this was a cash transaction) saying that you are invoking your rights to reject the vehicle. If you cannot reach an agreement you can then escalate it to FOS (The Financial Ombudsman Service) who will make a decision which is legally binding.

I hope this helps - but I say again you really are causing your own anxiety and should be counting your chickens that this was an fully maintained ex-hire vehicle.

photome

why have you resurrected a year old thread

DCFC79

Stuart the thread was over a ywar old but you must have known this as it was on page 2 or 3 or even 4.

DoaM

DCFC79 wrote: »

as it was on page 2 or 3 or even 4.

Not sure what you mean by that ... if I go back to page 16 of this forum I'm still seeing posts from late August 2018.