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Please help Faulty purchase

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Comments

  • Nodding_Donkey
    Nodding_Donkey Posts: 2,738 Forumite
    Ninth Anniversary 1,000 Posts
    neilmcl wrote: »
    Agreed.

    OP, can you honestly say you purchased the van as a consumer as defined by the CRA?

    They've already said they bought it for business reasons :)
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Nodding_Donkey wrote: »
    They've already said they bought it for business reasons :)

    But they've also said...
    Libara wrote: »
    The van was a private purchase.

    I think all of us probably do consider it a business purchase, but the OP doesn't appear to be so certain...
  • facade
    facade Posts: 7,969 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A van could easily be bought as a private purchase, with the intention to convert it into a motorhome
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • System
    System Posts: 178,412 Community Admin
    10,000 Posts Photogenic Name Dropper
    Or as my wife does, use it for daily running about and on the weekend transporting all the gear for her flyball team and towing a caravan.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    agrinnall wrote: »
    But they've also said...



    I think all of us probably do consider it a business purchase, but the OP doesn't appear to be so certain...

    It's not us they have to convince, but the CC company. They could very well argue in order to avoid making a payout that is substantially more than that which was paid for with the card.

    It might go without a hitch, but I'd be surprised if it went through with no questions...
  • m0bov
    m0bov Posts: 2,774 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OP could always take action themselves. Give the company 7 days to refund.
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