BT Broadband and line

Sneaker

Hi

I took out a Infinity package in October 2016 and got the pre-paid card. I’ve been really happy with the service. I paid the line rental upfront.

THey have emailed me offering to renew the deal for 18 months at £32.48 per month which is quite a jump up.

Is there any point in phoning to try and negotiate or shall I just leave and go with Vodafone for £20 a month?

Is an option leaving BT and signing up in my wife’s name or won’t that work as it’s the same address?

Thanks in advance for any help

AndyPK

I would move to Vodafone.

They have a great price after minimum term

Sneaker

Thanks. I would be happy to move again so not my main concern

JJ_Egan

<Is there any point in phoning to try and negotiate or shall I just leave and go with Vodafone for £20 a month?>

You can phone BT and if the offer is no good tell them you will be considering your move options . Hopefully they may then come back with a better offer .
I pay circa £35 pm for Infinity 1 advance line rental and BT TV Entertainment Plus HD .

Sneaker

Thanks. I’ll try it. If not I’ll give Vodafone a go

lee111s

The grass isn’t always greener.

AndyPK

No. But its a lot cheaper and doesn't need cutting so often.

lee111s

Cheaper doesn’t always mean better value

AndyPK

Please tell us the disadvantages of Vodafone ?

spud17

AndyPK wrote: »

No. But its a lot cheaper and doesn't need cutting so often.

BT Infinity unlimited giving 51.5 Mbps, total for year £52.

lee111s

AndyPK wrote: »

Please tell us the disadvantages of Vodafone ?

I didn’t say anything specific regarding any ISP.

Personally, if something I have works from a company I’ve had no issues with, and they can offer me a product or service at a price I think is reasonable, then they’ll continue to get my business.

I wouldn’t change to an unknow to save a couple of quid.