We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Italk broadband help

Hi all,

My italk services went live less than 2 weeks ago and I am less than happy with the service I am recieving. The broadband keeps cutting out and we are getting less than 1mbps which is really bad but we are over a mile from the main exchange. We have to use our own phone data when kids on Xbox watching YouTube etc and I've run a speed test and it's coming back as a really slow connection. My partner has had enough and luckily we have virgin media in the area so she has applied and been approved for that . I have emailed my concerns to italk and the problems with speed and router cutting out and I really want to leave as it's a bad service. What options would I have here ?

Thanks
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.