MSE Poll: How do you access your bank most often?

PasturesNew

I phone them up - and they do it all for me.

I've tried using the Internet to move money and I just seem to get it wrong. The words they use to do stuff aren't the same words I use.... so I try to find the bit where I go to send money to somebody - and end up stuck and then try another method, which looks harder... much easier to just phone them up and say "Hello, I want to pay some money" - and they know what they're doing to achieve it.

I'm rubbish at any online banking .... it's all alien. And that's when I can get in - as, over the years, they've piled on layer and layer and layer of new fangled security stuff that leaves me confused and stumped.

Just phone .... easier.

Hedgehog99

Sorry, but I do not trust internet banking.

Nor would I want something as important as my banking info to be available on my mobile which could be stolen.

The thought of carrying one gadget that basically has my whole life stored on it terrifies me - lose it and you've lost so much.

I'm old school - phones are phones, cameras are cameras and banks are buildings on the high street staffed by humans.

bigadaj

Hedgehog99 wrote: »

Sorry, but I do not trust internet banking.

Nor would I want something as important as my banking info to be available on my mobile which could be stolen.

The thought of carrying one gadget that basically has my whole life stored on it terrifies me - lose it and you've lost so much.

I'm old school - phones are phones, cameras are cameras and banks are buildings on the high street staffed by humans.

You're in the minority and soon won't have much choice on banking as the branches are being closed.

How old are you?

EssexExile

PasturesNew wrote: »

I phone them up - and they do it all for me.

I've tried using the Internet to move money and I just seem to get it wrong. The words they use to do stuff aren't the same words I use.... so I try to find the bit where I go to send money to somebody - and end up stuck and then try another method, which looks harder... much easier to just phone them up and say "Hello, I want to pay some money" - and they know what they're doing to achieve it.

I'm rubbish at any online banking .... it's all alien. And that's when I can get in - as, over the years, they've piled on layer and layer and layer of new fangled security stuff that leaves me confused and stumped.

Just phone .... easier.

On the other hand I prefer the website because I don't have to explain to someone else what I want to do & hope they understand & carry through what I told them. If a job's worth doing I'd rather do it myself.

robatwork

Hedgehog99 wrote: »

Nor would I want something as important as my banking info to be available on my mobile which could be stolen.

The thought of carrying one gadget that basically has my whole life stored on it terrifies me - lose it and you've lost so much.

I don't believe there's one recorded case of someone losing a phone then having their "whole life" stolen. Or even £1. Don't be terrified.

takman

alanq wrote: »

The question should be "What is the commonest way you interact with A bank?". Many/most MSE members will have more than one bank account and may use different means to interact with each of them.

I think that may have been the point that ceredigion was trying to make.

I agree the wording could be improved but ceredigion suggested there should be more than one response allowed. But that definetly wouldn't work in this poll and it would skew the results if some people gave one response and some gave two.

Kim_13

alanq wrote: »

The question should be "What is the commonest way you interact with A bank?". Many/most MSE members will have more than one bank account and may use different means to interact with each of them.

I think that may have been the point that ceredigion was trying to make.

Certainly applies to me.

My parents won't use online means, so for them it's via ATM (Dad because they closed the branch and mum because she doesn't want to be pestered for an account review by going into her branch.)

bigadaj

takman wrote: »

I agree the wording could be improved but ceredigion suggested there should be more than one response allowed. But that definetly wouldn't work in this poll and it would skew the results if some people gave one response and some gave two.

Not necessarily, depends on what information you determine is appropriate.

Lies, damned lies and statistics etc

A poll like this condo be totally anomalous, the majority could use one option marginally more than others, with the minority wholly using one of the alternative options. In that case the alternative option would actually be far more popular and the poll would be very misleading, eventhough people have responded correctly within the terms given.

Biggles

Hedgehog99 wrote: »

Sorry, but I do not trust internet banking.

Nor would I want something as important as my banking info to be available on my mobile which could be stolen.

You don't have to have any banking info on your phone (or your desktop/laptop), you just have the app, which you can assess by putting your info in each time.