Does Sky move mean ive taken out a new broadband contract?

jimmy_boy81

Hi all


Ive moved house last week and ive got a sky engineer coming out on Thursday to sort the phone line out. However were looking at changing broadband provider - by sky coming out ive not entered into a new broadband agreement with them have I? Im looking to change to ee but their engineer cant come out until 20th and we need broadband before then

lee111s

You'd need to check with Sky.

Usually, unless it's a new build, or there's never been service at the address before, an engineer shouldn't be needed.

When using a home more service, it usually entails startig a new minimum term at the new address.

steveE2

If I move home with Sky, will I need to take a new contract for my Sky products and services?

No, you won’t be entered into a new contract if you move with the same products and services. Your existing terms and conditions will apply. If you choose to take any additional products or services you may have new a minimum term attached.

https://www.sky.com/help/articles/moving-home-faqs

JJ_Egan

jimmy_boy81 wrote: »

Hi all


Ive moved house last week and ive got a sky engineer coming out on Thursday to sort the phone line out. However were looking at changing broadband provider - by sky coming out ive not entered into a new broadband agreement with them have I? Im looking to change to ee but their engineer cant come out until 20th and we need broadband before then

You will be in contract once the service starts and yes its a new contract .
Are you currently in contract with SKY at old address ?? If so you will be required to pay the balance of the contract . Weigh any payments due with the fact that new abode means new customer discounts .

Need BB then use a dongle for a week or two .

Mister_G

JJ_Egan wrote: »

You will be in contract once the service starts and yes its a new contract .
Are you currently in contract with SKY at old address ?? If so you will be required to pay the balance of the contract . Weigh any payments due with the fact that new abode means new customer discounts .

Need BB then use a dongle for a week or two .

No new contract - from Sky's FAQ page

If I move home with Sky, will I need to take a new contract for my Sky products and services?
No, you won’t be entered into a new contract if you move with the same products and services. Your existing terms and conditions will apply. If you choose to take any additional products or services you may have new a minimum term attached.

macman

No new contract-your old one continues, as long as the package is the same. Sky are I think unique in this respect.