Am I entitled to a refund?

theonlywayisup

You checked in and 4 hours later left, but they managed to resell the room (for both nights)?

Have I read that correctly?

Manxman_in_exile

theonlywayisup wrote: »

You checked in and 4 hours later left, but they managed to resell the room (for both nights)?

Have I read that correctly?

Sounds unlikely

DoaM

If it is true then the most the hotel could keep is the balance between what you paid and what they subsequently sold the rooms for (if it was less. If they sold for the same price or higher then a full refund - less perhaps an admin fee - is due). The hotel cannot profit twice from the same breach of contract.