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Easy way to back up a phone please

edited 30 November -1 at 1:00AM in Techie Stuff
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clareskiclareski Forumite
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edited 30 November -1 at 1:00AM in Techie Stuff
My husband's phone has broken - the battery has blown so it needs to be sent back to the manufacturer. It is a Samsung Galaxy A3.

We have been told to back up everything to a computer as they will need to wipe the phone. Is there a simple way of doing this and then putting the info back again? I have been trying to find a simple step-by-step guide but confusing myself. He does not use cloud, email (though I set an account up years ago for him for facebook etc) or anything more technical than his phone.

Can someone point me in the right direction on the easiest way to do this? Thanks.

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