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Vodafone SMTP for own domain email

I'm thinking of changing ISP from Sky to Vodafone. One problem I always have, when switching ISPs, is finding out how to authenticate on their SMTP servers so that I can send emails from my own domain.

A long time ago, ISPs used to allow you to use their SMTP servers to send mail from any address (so long as you authenticated with your log in details).

Now, some ISPs have to manually whitelist your email addresses. Others (like Sky) let you send mail from any addresses you've set up as aliases in their webmail.

But customer services agents rarely come across this question, and either have no idea what I'm talking about, or mistakenly insist that they will only authenticate email sent from their own domain. It usually takes a few weeks of frustration before I figure out how its done.

So... has anyone else managed to set up SMTP authentication for sending emails from their own domain...?

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,531 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Most if not all providers now insist you use their SMTP server (that's all, not your ISP email address) to send email on Port 25. This has been the case for a long while.

    Alternatively if your domain supports SSL mail (and it probably will, and uses ports 995 for incoming mail and 465 for outgoing) you should be able to use those and then use the SMTP server of your domain and it should go.
  • Neil_Jones wrote: »
    Most if not all providers now insist you use their SMTP server (that's all, not your ISP email address) to send email on Port 25. This has been the case for a long while.
    Proper ISPs don't impose any such restriction.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
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