We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Tariff Change Notification

Options
2»

Comments

  • SummerFun
    SummerFun Posts: 103 Forumite
    RSJ88 wrote: »
    If my tariff was changing, should I have received a notification of this?

    Yes indeed.
  • SummerFun
    SummerFun Posts: 103 Forumite
    RSJ88 wrote: »
    In Sept/Oct 2016 my tariff changed to British Gas standard after being on one of their discounted rates.
    I received no notification at the time, and have only picked up on this in the last couple of weeks due to my usage charges increasing by 35%. I am going round in circles with their 'customer service', they tell me that they do not legally have to notify me, which I do not think is the case!!
    Thanks for any guidance.

    2016? Almost a year ago since this occurred?
    And you've only just noticed the change in tariff and the fact you are now paying 35% more???

    Have you not had any bills/statements for almost 12 months? :huh:
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture