Getting ready to renegotiate and my Sky Broke!

teddysmum

Saying you need to cancel would only work if near the end of a minimum term or on a rolling contract, as they would know that the leaving early fees would be more than the engineer visit.

I think next time there is an HD+ box on local Ebay ( ie no postage to pay) I may buy one in as a spare, as I don't intend paying all the extra for Q, whose extras we don't need . (Will leave anyway, at the end of the year, only returning for a very good offer.)

mije1983

teddysmum wrote: »

Saying you need to cancel would only work if near the end of a minimum term or on a rolling contract, as they would know that the leaving early fees would be more than the engineer visit.

And this was the OPs situation, which is why the advice was to say they will cancel.

Although the only time Sky seem to really insist on a new minimum term is when you take a new box, and in that case it would most likely still be under their warranty anyway. A normal retention deal, while keeping the same equipment, should be haggled to only include a 30 day rolling contract. This seems even truer currently, when Sky are giving out deals without even asking for them.

teddysmum

mije1983 wrote: »

And this was the OPs situation, which is why the advice was to say they will cancel.

I was just pointing it out in case someone assumed cancelling was an option suitable for anyone.