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Kantar - Royal Mail Monitoring and Posting Panel

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  • quoia
    quoia Posts: 14,496 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Anyone entered SENDER DATA today ?

    Only there seems to be a problem !

    I click on the item for today, a "BEFORE LAST COLLECTION"

    I select the SENDER POINT

    It confirms the LAST COLLECTION TIME (of 16:00)

    But 11:00 automatically appears in the "What time did you post this item / make it available for Royal Mail to collect?" box

    I can click on the DOWN and it goes to 10, then 9 etc but it wont go UP to 12 then 13 etc. (I want to enter 15:53)

    Minutes seem to work OK

    Hmmm!

    Anyone else encountered oddities today?
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
  • Saetana
    Saetana Posts: 1,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    quoia wrote: »
    Anyone entered SENDER DATA today ?

    Only there seems to be a problem !

    I click on the item for today, a "BEFORE LAST COLLECTION"

    I select the SENDER POINT

    It confirms the LAST COLLECTION TIME (of 16:00)

    But 11:00 automatically appears in the "What time did you post this item / make it available for Royal Mail to collect?" box

    I can click on the DOWN and it goes to 10, then 9 etc but it wont go UP to 12 then 13 etc. (I want to enter 15:53)

    Minutes seem to work OK

    Hmmm!

    Anyone else encountered oddities today?
    I've literally just logged an item I posted earlier this morning - no problems that I could see.
    2020 Wins:
  • Primrose
    Primrose Posts: 10,701 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    Occasional gremlins. Sometimes if you come out of the app or website and go back in again it seems to fix it. Worth trying.
  • Primrose wrote: »

    The other day I actually received an envelope containing a "smart" with the sender's name and address on a label stuck on the back of it! :eek: Possibly a new panelist? I wondered whether I should write to her anonymously and tell her that showing any ID was prohibited but decided against it. I wonder if all her other recipients are being similarly treated?

    Well, I am VERY glad I came and browsed around here! Thank you!

    I have just joined as a new panellist. I don't think I'm particularly thick, but I had to read the instructions twice to work out there was one lot of incoming, which would be transferred to one lot of outgoing. And silence on the two labels provided with my name and address on. Since the rest of the stickers on that sheet had to be stuck on something, I assumed these did too. But then felt really uneasy as there was no mention of them...

    And now I think you've saved my bacon, thank you! :T Not due to post until later this week thank goodness.
  • beanielou
    beanielou Posts: 95,434 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Anvil1 wrote: »
    Posting cube

    Back on main panel, first cube to post that didn’t already have stamps on box, my post office is
    now inside a off licence chain , asst had three attempts at working out the price even tho I told him how
    much I expected to pay, he eventually did APL and a signed for label , said I didn’t want it signed for, he said this was the best price for me, charged me £2.60 but as I was leaving noticed receipt said
    £2.26 had to go back to get change corrected, they overcharge in shop regularly, I stopped going in there. This took a good 10 minutes I missed my train to work, got to work half an hour late , I was not happy. If this happens next time I am quitting main panel, I give all my stamps away, I rarely use them
    So apologies if you get a signed for cube

    Just noticed on receipt comes up as signed for large letter !!!!

    Blimey, that is not good.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • quoia
    quoia Posts: 14,496 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Saetana wrote: »
    I've literally just logged an item I posted earlier this morning - no problems that I could see.
    Primrose wrote: »
    Occasional gremlins. Sometimes if you come out of the app or website and go back in again it seems to fix it. Worth trying.

    Thanks for the replies.

    I actually sorted it out about 2 hours after my post.

    It was my laptop - actually the clock - and the time it thought it was.

    I was doing some other things perfectly OK before trying the Sender data again

    This time instead of 11:00 being the last time I could pick, it automatically filled in 12:00 and I could increase the minutes up to 12:07 but no more.

    Some time later the maximum became 12:15.

    Hmmm! That's when I noticed the time - Laptop was about 6 and a half hours SLOW

    ODD ! Sure it was accurate earlier in the day or at least the day before

    Anyway, the latest sender time you can enter is the current time on your device (on the basis that the DATE is also the same - ie the "SENDING DATE is "TODAY")

    That's when I noticed the CLOCK RUNNING SLOW

    Having corrected the time the seconds appeared to "hesitate" every now and then.
    Over a period of 14 minutes it lost 90+ seconds.

    Whatever it was ONLY rebooting it fixed it, and it's been OK since.

    Weird!
    Never ever had it do that before.
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
  • quoia
    quoia Posts: 14,496 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Anvil1 wrote: »
    Posting cube

    <snip> </snip>
    £2.26

    So apologies if you get a signed for cube

    Just noticed on receipt comes up as signed for large letter !!!!

    Well it would

    Large letter - £1.06
    Signed for service £1.20

    Quite possibly the recipient will have to pay the current £3 flat fee (for a parcel with insufficient postage) in order to receive it.
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
  • NBLondon
    NBLondon Posts: 5,698 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    And silence on the two labels provided with my name and address on. Since the rest of the stickers on that sheet had to be stuck on something, I assumed these did too. But then felt really uneasy as there was no mention of them...
    If you stick around a while you'll eventually get a week when you have multiple cubes/DVD boxes so that you have two posting pack envelopes. One of the "your address" labels will be missing as it has been used for the second posting pack. Which begs the question of why the first posting pack has a separately printed label :huh: probably because the process changed at some point but the set up to print the sheet of labels didn't...

    After your stint you will have lots of half-sheets of labels and a couple of dozen "your address" labels lying around :)
    I need to think of something new here...
  • NBLondon
    NBLondon Posts: 5,698 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Anvil1 wrote: »
    If this happens next time I am quitting main panel, I give all my stamps away, I rarely use them
    So apologies if you get a signed for cube
    Sounds like the PO is useless! Is it the only one you can easily get to?
    Just noticed on receipt comes up as signed for large letter !!!!
    quoia wrote: »
    Well it would

    Large letter - £1.06
    Signed for service £1.20

    Quite possibly the recipient will have to pay the current £3 flat fee (for a parcel with insufficient postage) in order to receive it.
    They will also have to record it as arriving with the "Wrong" postage compared to what was on the plan and claim the £3 back from TNS - which might get traced back to Anvil1 who will possibly be blamed when it's the PO clerk hitting the wring buttons.
    I need to think of something new here...
  • Primrose
    Primrose Posts: 10,701 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    Just finished the last survey but it annoys me that they spread all the posting recipient details over two separate ustapled sheets when often one sheet containing them all would suffice.
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