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online returns - used goods

Brendan1980 · 2017-07-25 21:34:23

Hi, I purchased a used camera online, from MPB photographic. I feel I've made a mistake, and chose the wrong camera. I know that I can return new items, if bought online, but does the same apply for used goods? I intend to ask for an exchange, to the other camera, (which costs more, so I'll have to pay the difference), but…

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LilElvis Posts: 5,835 Forumite

26 July 2017 at 6:03PM

Please make sure that the courier/parcel company you choose to use for the return will accept liability for handling camera equipment. Many of them, and particularly the cheaper ones, will not accept a whole raft of categories of items. They will take your money but will not pay out if your item is lost or damaged in their care.

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