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Hairdresser ruined my hair- what are my rights?

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  • it'll soon grow and be good as new :)
  • seashore22
    seashore22 Posts: 1,443 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    it'll soon grow and be good as new :)

    That's the beauty of hair.
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'd never heard of either of these terms (being of an older vintage). I always thought the people with half their hair a different colour needed their roots redone!
    This is interesting reading http://styleloungesd.com/the-difference-between-ombre-and-balayage/
    Apparently some people use the two terms together, so maybe a case of misunderstanding?
  • BigHead
    BigHead Posts: 18 Forumite
    I'm having to revive this old post because this was an interesting read. Client consultation is so important in this business in order to manage all expectations and weigh all costs. The differences between balayage and ombre are pretty significant.

    The longevity of the color should have been discussed with you and your hair shouldn't have been cut that length unless your hair was damaged before you came in for your appointment. The stylist also may have fried your hair and she had to cut more length to cover up the damage. Your hair was probably fried by the stylist that's why the color washed out right away. No one should have to experience this at a professional salon. Sorry to hear about your hair.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    BigHead wrote: »
    I'm having to revive this old post because this was an interesting read. Client consultation is so important in this business in order to manage all expectations and weigh all costs. The differences between balayage and ombre are pretty significant.

    The longevity of the color should have been discussed with you and your hair shouldn't have been cut that length unless your hair was damaged before you came in for your appointment. The stylist also may have fried your hair and she had to cut more length to cover up the damage. Your hair was probably fried by the stylist that's why the color washed out right away. No one should have to experience this at a professional salon. Sorry to hear about your hair.
    The thread, and only ever one post by the OP, was created nearly a year ago. I think she's moved on ;)
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