Indigo 14 day appeal refused - Ticket not displayed

squidster69

I've now received my first debt collection letter from zzps.

Having read the stickies and linked posts there is obviously much debate on whether or not to reply to them. I'm not asking for a whole discussion of this on my thread, but all I would ask is whether they should even be attempting to pursue me as the matter is obviously still in appeal stage with POPLA? ..or does this only apply to PPC appeal stage? ..the stickies were a little unclear on this point.

If the answer is no, they shouldn't, then I think a strong response advising them of this wouldn't hurt any.

beamerguy

squidster69 wrote: »

I've now received my first debt collection letter from zzps.

Having read the stickies and linked posts there is obviously much debate on whether or not to reply to them. I'm not asking for a whole discussion of this on my thread, but all I would ask is whether they should even be attempting to pursue me as the matter is obviously still in appeal stage with POPLA? ..or does this only apply to PPC appeal stage? ..the stickies were a little unclear on this point.

If the answer is no, they shouldn't, then I think a strong response advising them of this wouldn't hurt any.

Until there is a POPLA decision everything is on hold.

ZZPS are just timewasters which you ignore, no point in
contacting the brain dead

BUT ...... can can complain to the BPA and DVLA about this

Redx

squidster69 wrote: »

I've now received my first debt collection letter from zzps.

Having read the stickies and linked posts there is obviously much debate on whether or not to reply to them.

If the answer is no, they shouldn't, then I think a strong response advising them of this wouldn't hurt any.

there is no confusion on here or in the sticky threads about debt collectors and their letters

its simple - IGNORE

thats it , nothing more to do

read post #4 of the NEWBIES FAQ sticky thread

and CM wrote this due to the sheer amount of time wasting posts about debt collectors like ZZPS , DRP etc

https://forums.moneysavingexpert.com/discussion/5035663

so as I said , IGNORE - DO NOT ENGAGE - DO NOTHING

no they should not do it, but no matter who you complain to about it , NOTHING WILL BE DONE , but if you do contact anyone , its the BPA , the DVLA and your MP, not the DCA

so dont waste any more of your time or our time on DCA issues

its simple, IGNORE the DCA letters , IGNORE the debt collectors , dont think we can be any clearer than that

squidster69

Hi all,

Received an email from Indigo, a bit confusing in content, but I guess that's not too surprising. Result is they have decided not to contest my POPLA appeal. I think my second appeal to them that I mentioned must have confused them and led them into the administrative error to which they attempt to refer:-

Good Evening

I am writing in relation to the above notice which has been appealed at POPLA.

As part of the process I have reviewed the notice. When doing this I have noted there is prominent signage stating the car park is “pay and Display” and as such any ticket would need to be displayed as per the terms displayed at the entrance.

Having concluded the penalty notice was issued correctly I have then reviewed the response to your appeal. Whilst doing this I have noted the letter incorrectly refers to a parking charge notice on one of the lines. Due to this I have concluded an administrative error occurred and the appeal was not responded to correctly.

Based on this administrative error I have informed POPLA and all relevant departments of my decision that we do not wish to contest your appeal and will be closing the case.

Kind Regards

Anthony Hamblin
Customer Support Advisor

Which was then followed up with an email from POPLA:-

Thank you for submitting your parking charge Appeal to POPLA.

An Appeal has been opened with the reference 3912027203.

Indigo Solutions have told us they do not wish to contest the Appeal. This means that your Appeal is successful and you do not need to pay the parking charge.

Yours sincerely

POPLA Team

So, a most warm thank you to all that helped me with this. You all do a grand job and I am most grateful. :T :beer: :j

I wonder if they'll let the debt collectors know? ...I know I won't :rotfl:

Coupon-mad

Nice result!

I love the fact Indigo think the error is in calling it a 'parking charge' on the letter! In fact the error is surely, calling it a penalty notice in the first place, which impersonates a level of authority a contractual breach charge from a non-landowner, non-authority entity like poxy Indigo, cannot have.