Problem with neighbours

CheckDigit

Hello,

I need some advice.

I live in an 1st floor apartment in a purpose built block of flats. Some new neighbours moved in upstairs last week and since moving in have been making loud thudding sounds for hours each day. They do not own the property, but are renters. The thudding sounds are particularly bad between 9pm and midnight which is not ideal as we have a 2 year old.

When I knock on the door they do not open. I was wondering if you could give me some advice about the best course of action on the assumption that the neighbours continue being inconsiderate.

I have the details of the estate agent who advertised the property for rent and understand that I can get the owners details from the land registry (is this correct?). Should I contact either to try and deal with the problem. If not, who should I contact?

Thanks

Nikkinakkinoo2017

Why not post a friendly note through the door explaining how loud they are late at night and that you have a 2 year old trying to sleep? It's hard in apartment blocks. We used to live in one and we went to bed but upstairs were still watching tv in their lounge which was above our bedroom. Hope you sort it but don't dive strIght into the agents. Xx

aneary

Have you tried writing a polite letter and posting it through the door

Guest101

CheckDigit wrote: »

Hello,

I need some advice.

I live in an 1st floor apartment in a purpose built block of flats. Some new neighbours moved in upstairs last week and since moving in have been making loud thudding sounds for hours each day. They do not own the property, but are renters. - How is that any different to you? They have a lease, you have a lease.... The thudding sounds are particularly bad between 9pm and midnight which is not ideal as we have a 2 year old. - one of the common issues of living in flats. You may wish to consider moving.

When I knock on the door they do not open. I was wondering if you could give me some advice about the best course of action on the assumption that the neighbours continue being inconsiderate. - Report to the council, however I think only noise after 11pm is considered for action.

I have the details of the estate agent who advertised the property for rent and understand that I can get the owners details from the land registry (is this correct?). Should I contact either to try and deal with the problem. If not, who should I contact? - why would you do that?

Thanks

They have exactly the same rights as you do, it's not a LL issue.

m0bov

If they are renters there is more of a chance getting them moved on, if they have a break clause. So, it makes all the difference!. A leaseholder is not the same as a tenant. I would keep knocking on their door and pop a note in. Then approach the landlord.

CheckDigit

Writing a letter seems a good idea - I can give that a go. I have lived in the apartment for close to 10 years and have never heard noise like this. My guess is that the neighbours are using gym equipment of some form which is causing the thudding sound.

m0bov

There might be something in your lease. I would suggest:
Face to face (why do they not open the door? Would make me suspicious.)
Contact their landlord
Council
Do you have legal cover with your insurance?
Management company? Can they help? They could write to the tenant and the landlord.

CheckDigit

If they are renters there is more of a chance getting them moved on, if they have a break clause. So, it makes all the difference!. A leaseholder is not the same as a tenant. I would keep knocking on their door and pop a note in. Then approach the landlord.

If I need to contact the landlord, how would I get their details? Is it from the land registry?
Also, just for clarity, I have purchased the flat whereas the new neighbours are renters.

m0bov

The management company could contact the landlord, or land registry website.

I had troublesome neighbours, they were renters, I was friendly with the landlord and there was a break clause so they were out in 6 months!

Guest101

m0bov wrote: »

If they are renters there is more of a chance getting them moved on, if they have a break clause. So, it makes all the difference!. A leaseholder is not the same as a tenant. I would keep knocking on their door and pop a note in. Then approach the landlord.

Well no, they're not the same, one lease is for 12 months and the other for 80 years. With that there are some differences in ending the lease and extending it.


However both parties simply own a bit of paper....

Guest101

CheckDigit wrote: »

If I need to contact the landlord, how would I get their details? Is it from the land registry?
Also, just for clarity, I have purchased the flat whereas the new neighbours are renters.

You purchased a lease.
They purchased a lease.


.....