Offer by Virgin 'is an error'

o1nk

Hi all

Virgin hit my village as part of their Lightning project 2 months ago and have now gone live.

I clicked on their site and went for the Full House Bundle at £45 per month for 12 months.
The next page then list adding the Movies to make it £46 per month for 12 months!

http:// imgur.com/a/mofDD

(can't post an upped pic)

However, the Chat Advisor states it's wrong and should be £55. Eh?
I put my postcode and my house number in there and it is a personal offer.
Jumped into the T's and C's and nowhere does it state the inflappable 'errors and omitted errors'.
When you add the movies, the live price thing at the top goes to £55
Is the offer valid at £46? Or is it £55 with a 'sorry it's a website mistake'

Alpha_5

Legally I doubt you can have it for £46 unless the website allows you to complete the sale and enter into a contract at that price - which it doesn't sound like it is.

It's a bit like the myth that if a price tag in a shop is incorrect then the store must sell the item at that price - it's not true and nothing is legally binding until a transaction takes place.