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Britony Combi SE boiler Please Help!!
granovsky
Posts: 2 Newbie
I was wondering if any body could recommend a corgi plumber in SE London?
I have a Chaffateaux and Maury Britony Combi SE boiler which has broken down....according to the flashing lights on the front the problem is 'no flame detection'.
I called British Gas for a one off repair who recommended I spread the cost and take out a maintenence contract with them (of course), I thought it would be easier on my wallet not having to pay them a lump sum so took them up on the offer.The engineer came to my house , said that the boiler wasn't on their Service list, that it could be a number of things that are wrong (PCB Board, electrode or the leads that connect the two) and that it would take two weeks to get the relevant parts meaning British Gas couldn't touch it and wouldn't be able to offer me a maintenence contract after all.....he then left.
I called a local guy but he told me I actually needed a new gas valve.....that he would make some calls to try and find one and get back to me that day but never did.......after chasing him 3 times over 3 days with no response I gave up........ so I called the boiler manufacturer who said that according to the display I did need a new PCB board and that it most definately would NOT be a gas valve problem.
Managed to find a PCB Board myself from a great local company but because they're so highly recommended they're very busy and can't actually fit it for 3 weeks!!!!
Like everyone in this situation I'm having a nightmare trying to sort this out and am hoping I can call someone up, tell them the problem, give them the part and all will be well(hopefully)...... so if anyone can recommend a corgi plumber that works in SE London or any advice at all if you have the same boiler or have had the same problem I'd be very very grateful.......
many thanks
g
I have a Chaffateaux and Maury Britony Combi SE boiler which has broken down....according to the flashing lights on the front the problem is 'no flame detection'.
I called British Gas for a one off repair who recommended I spread the cost and take out a maintenence contract with them (of course), I thought it would be easier on my wallet not having to pay them a lump sum so took them up on the offer.The engineer came to my house , said that the boiler wasn't on their Service list, that it could be a number of things that are wrong (PCB Board, electrode or the leads that connect the two) and that it would take two weeks to get the relevant parts meaning British Gas couldn't touch it and wouldn't be able to offer me a maintenence contract after all.....he then left.
I called a local guy but he told me I actually needed a new gas valve.....that he would make some calls to try and find one and get back to me that day but never did.......after chasing him 3 times over 3 days with no response I gave up........ so I called the boiler manufacturer who said that according to the display I did need a new PCB board and that it most definately would NOT be a gas valve problem.
Managed to find a PCB Board myself from a great local company but because they're so highly recommended they're very busy and can't actually fit it for 3 weeks!!!!
Like everyone in this situation I'm having a nightmare trying to sort this out and am hoping I can call someone up, tell them the problem, give them the part and all will be well(hopefully)...... so if anyone can recommend a corgi plumber that works in SE London or any advice at all if you have the same boiler or have had the same problem I'd be very very grateful.......
many thanks
g
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