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Purchased new custom PC. Blue screen problems. who's responsibility?

re-rewind · 2017-07-10 16:13:09

Hi, I recently purchased a new custom PC from a small business (sole trader type person), I am now having some blue screen issues when trying to use some software I have installed. The same error also throws up when YouTube is being played occasionally. So is this something I can take back to the seller? Or is it my…

Comments

AndyPix Posts: 4,847 Forumite

20 July 2017 at 3:33PM

Its likely to be your video drivers tbh
But for the time it takes to do, you may aswell pop out the ram and re-seat it nice and firmly.

So many blue screens are caused by RAM

The bsod should give you some indication to the problem, albeit a little cryptic .
Can you take a photo and post it here for us to see, or transcribe the message ?

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