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Sky HD box asking for PIN

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    jelliot wrote: »
    Had I changed channel at 9:01pm instead of 8:58pm would it have asked for a PIN?
    Probably not.

    Is it really that much of an imposition to key four digits, though?

    None of the providers showing age restricted films before the watershed can do so without requesting a PIN entry for viewing. This is an OFCOM ruling and so affects Virgin and BT etc as well as Sky.

    No customer can disable PIN entry other than for Pay Per View content and even that requires a PIN if age restricted viewing is purchased and viewed before the watershed.

    All of the old forum discussions about this have not lost relevancy in the interim.
  • paddytt
    paddytt Posts: 302 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    ...my HD box has an option in Parental Controls to “Require PIN on Pre-Watershed Playback Y/ N”, and the info pane specifically says this covers movies rated 12 and 15 before 8pm.

    But I still get asked for the PIN when selecting these movies?

    Any suggestions?

    Thanks

    TT
  • r2015
    r2015 Posts: 1,136 Forumite
    Home Insurance Hacker! Cashback Cashier
    Just change the PIN to 0000, that's what I did.
    over 73 but not over the hill.
  • Neil_Jones
    Neil_Jones Posts: 9,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    paddytt wrote: »
    ...my HD box has an option in Parental Controls to “Require PIN on Pre-Watershed Playback Y/ N”, and the info pane specifically says this covers movies rated 12 and 15 before 8pm.

    But I still get asked for the PIN when selecting these movies?

    Any suggestions?

    That setting is for movies in the planner that you recorded manually. It does not affect movies that you get On-Demand which will always ask for a PIN depending on the age rating.
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    I cancelled Sky and went to Freesat in October last, but I do recall setting a PIN when I first took Sky, October '16. At setup, the service asked me to set a PIN and I did. It was a personal, easy number and I might have used it perhaps a dozen times.
    I think this job really needs
    a much bigger hammer.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    paddytt wrote: »
    Any suggestions?
    Enter the PIN or buy the movies on disc. :p

    This thread was fully answered more than a year ago...
  • Kim_kim
    Kim_kim Posts: 3,726 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Just recently in the last few weeks, Sky has started asking me for a pin when I playback Eastenders.
    My parental controls are all off.
    Any ideas?
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Kim_kim wrote: »
    Just recently in the last few weeks, Sky has started asking me for a pin when I playback Eastenders.
    My parental controls are all off.
    Any ideas?

    Could try the Sky forums.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Kim_kim wrote: »
    Just recently in the last few weeks, Sky has started asking me for a pin when I playback Eastenders.
    My parental controls are all off.
    Any ideas?

    Try re-booting the box. Switch off at the mains, wait a few minutes and then switch back on again.
    Out of interest, what time of day are you watching?
  • Kim_kim
    Kim_kim Posts: 3,726 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Try re-booting the box. Switch off at the mains, wait a few minutes and then switch back on again.
    Out of interest, what time of day are you watching?

    Often after 9, so that!!!8217;s not it.
    But it!!!8217;s a 7.30 & 8pm programme!
    Done the reboot thing too.
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