Injured by threading beauty treatment

powerful_Rogue

valerie57 wrote: »

No I didn't speak to her. I was in a hurry and quite shocked. I just got out. She said something like the redness will go down. When I got home approximately an hour later I realised it was more than a reaction to the treatment. I took photos then and the day after which I sent to Superdrug. I didn't seek or receive any medical treatment other than from a Pharmacist. I bought some soothing and antiseptic cream from him. The treatment cost £19.

So did you not make contact with the beautician and advise you've had an allergic reaction? They could have advised if they had used anything different so you could establish what had caused the reaction.

What did the pharmacist advise it was? What did they sell you that cost £19?

How much did the threading cost you?

valerie57

Sorry, my reply has misled. The threading cost £19. The cream I bought was about £6. Threading doesn't use products - just thread so there is nothing there that could cause a reaction.

GwylimT

powerful_Rogue wrote: »

So did you not make contact with the beautician and advise you've had an allergic reaction? They could have advised if they had used anything different so you could establish what had caused the reaction.

What did the pharmacist advise it was? What did they sell you that cost £19?

How much did the threading cost you?

I very much doubt the OP is allergic to string.

powerful_Rogue

GwylimT wrote: »

I very much doubt the OP is allergic to string.

Well she's obviously allergic to something.

montyrebel

buy a razor and move on?

hollydays

I've never had threading done, but googling suggests that failing to stretch the skin when threading, or threading too quickly, can cause cuts, i.e. Inexperienced beautician, also that unsterilised threads can cause infection i.e. Threads should be sterilised and not used on another customer without doing so.
Scissors should also be sterilised and hands washed frequently. They are expected to carry out the procedure with reasonable care and skill.

If you are in written communication with them, I'd be asking them for more details of the ' hormone' issue, as you are more than prepared to check with your doctor if this is the case.

Also google suggests staph infections can be the result of poor threading
http://www.nhs.uk/conditions/Staphylococcal-infections/Pages/Introduction.aspx

Do you think you should visit your doctor?

SouthUKMan

In the nicest way, accept the £50 and move on. This is why...

You will find that nearly all beauty and medical organisations will never admit liability when things go wrong. Quite simply, if they did so then they could be opening themselves up to a much bigger claim for compensation. They will often offer a goodwill gesture though.

While it is annoying that this has happened and you were left with some cuts for a week or so, I would politely suggest that you won't get anymore from them (and that includes an apology) unless you want to pursue the matter in court. But really, is it worth the time and energy considering that no long term harm was done and the original cost was fairly minimal in the grand scheme of things? I really don't think it is.

Also, for anyone else reading this, if you are ever faced with a similar problem - complain there and then to the most senior person on site and make a note of who you spoke to and at what time. It is a uniquely British thing to walk away from a problem and then complain like hell once you're removed from the situation.

photome

Being male, I don't know what threading does but I seen the therapist with the thread in her mouth and though uurggh that doesn't look very hygienic especially if it is then reused.

What does threading achieve

I am also guessing there is no regulation

valerie57

Thank you all for your advice. It is all sound and I'm really grateful for it. I am still cross that no apology is forthcoming and that the Brow Bar seem to treat the matter with indifference. But I think you are right and it is time to move on. I will do that today. Thanks again.
PS for photome it removes facial hair in a longer lasting way than creams and razors.