Collection of faulty goods

Fossilforager

Purchased a King size bed base online it was delivered and when unpacked there were several structural faults. The company offered discount but the bed was unuseable without repair so I requested full refund and said I would not accept responsibility for cost of return. They were a bit slow to respond but finally refunded fully and said they would collect the bed last week. Since their last message on 23rd June I've heard nothing and even though I've sent messages every day I've heard nothing and have a 5ft bed in my hall awaiting collection. How do I proceed can I dispose of the bed if they refuse contact as I don't have the space to keep it.

IAmWales

Is there a phone number you could call them on?

societys_child

do I proceed can I dispose of the bed if they refuse contact as I don't have the space to keep it

You should look after it, very carefully, for 6 years.

Fossilforager

Done that it just goes to voicemail so left messages each time