📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Vodafone

Options
I wonder how many threads on here have this title and are absolute nightmare stories? I hope mine turns out not to be.

So I had a contract with Vodafone a while ago and as they increased their price above the RPI I was free to leave which I did no problem, I transferred my number to 3 on a rolling contract and have been using them ever since. I have just checked my credit report and can see that Vodafone have a current contract for £0 per month on my credit file - is this normal / does this impact my credit at all?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Lenders won't be concerned by an agreement of £0 a month.

    They'll almost certainly judge it to be affordable for you.
  • cono1717
    cono1717 Posts: 762 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Thanks for the response - is it something I should concern myself with? I know Vodafone are not one you want to poke the beast with so if it makes no impact then maybe I shall just leave it?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I would leave it.
  • Candyapple
    Candyapple Posts: 3,384 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I would leave it.

    I'm in the opposite camp of get the account closed by writing to Vodafone and asking them to close it with all 3 credit reference agencies.

    Vodafone are an awful company (from reading on these forums) to deal with, last thing you want is some miscellaneous default / late payment marker / money owed appearing on your files somewhere down the line which you render the responsibility of having by keeping that account open.
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • PixelPound
    PixelPound Posts: 3,059 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Ask vodafone to close it and confirm it in writing to you confirming they have closed the accounts and that no balance is owed.
  • I have got a similar problem.
    Vodafone shows account up to date at 3 credit agencies with the balance of 9GBP. I have asked them twice to produce an invoice (or its copy) with the account nr, but no success. No idea what to do. The contract has ended approx 10 months ago and was not extended.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi cono1717 and Grzegorz Kowalski,

    So I can help you with your respective accounts, please email me via the form here.

    To access the form you'll need to enter the code WRT135.

    As well as stating your query in the question box, please also quote "MSE Forum".

    Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check I've received it.

    Kind regards,

    Lee

    Vodafone Social Media
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.