NTK contains no discount info

Quentin

Assuming you don't want to pursue the second stage appeal you can ignore this as advised in #10

Umkomaas

We advise not to take up their offer of an appeal to their second stage 'independent' assessor (the IAS) - as per the NEWBIES FAQ sticky, post #3 (read it to understand the cons and cons involved).

Ride out any debt collector letters (no response to them), but don't ignore a LBCCC/LBA/LBC from the PPC (or their Solicitors) or real court papers.

Reue

Quentin wrote: »

Assuming you don't want to pursue the second stage appeal you can ignore this as advised in #10

Well presumably I've yet to go through the 1st stage appeal as this was just them 'responding' to a request for further information?

Quentin

If you are following the advice of the newbies FAQ thread, then a first appeal isn't recommended.

Read up in the faq thread near the top of the forum

Reue

I suppose my question is, do I respond to this letter they've sent pointing out that it hasn't answered any of the questions in the NEWBIES template letter and so I cannot make a decision on whether to appeal or not?

Quentin

No point. They know their letter is just a gesture, and really just intended to scare the gullible into paying up

Coupon-mad

No, send a copy of it by email to David Dunford at the DVLA and tell him that UKCPM are insisting that the driver's full name and address has to be provided, before a driver or keeper can 'appeal'.

david.dunford@dvla.gsi.gov.uk

Point out this is not just UKCPM 'asking who was driving'. They have specifically treated an appeal from the registered keeper, following a NTK, as if it wasn't one, in fact ignored the fact it was an appeal and have said: 'If the driver keeper wishes to appeal, please ensure the information below is provided...'

This is conduct banned by the DVLA a few years ago - has that now been watered down? ASK DD THAT!

If he says you need to raise it with the IPC first, tell him you can't because as a registered keeper, when trying to contact the IPC they refuse to provide an email for complaints but ask for all sorts of information including (again) who was driving. Say that it is well known that people simply cannot complain to the IPC because they make it impossible, and of course they slap down every complaint.

Reue

Coupon-mad wrote: »

No, send a copy of it by email to David Dunford at the DVLA and tell him that UKCPM are insisting that the driver's full name and address has to be provided, before a driver or keeper can 'appeal'.

[EMAIL="david.dunford@dvla.gsi.gov.uk"]david.dunford@dvla.gsi.gov.uk[/EMAIL]

Point out this is not just UKCPM 'asking who was driving'. They have specifically treated an appeal from the registered keeper, following a NTK, as if it wasn't one, in fact ignored the fact it was an appeal and have said: 'If the driver keeper wishes to appeal, please ensure the information below is provided...'

This is conduct banned by the DVLA a few years ago - has that now been watered down? ASK DD THAT!

If he says you need to raise it with the IPC first, tell him you can't because as a registered keeper, when trying to contact the IPC they refuse to provide an email for complaints but ask for all sorts of information including (again) who was driving. Say that it is well known that people simply cannot complain to the IPC because they make it impossible, and of course they slap down every complaint.

Done, will update on his response.

Is it worth pointing out to UKCPM that the driver did have a valid ticket however the angle of their photos does not show it in the windscreen or that it had fallen down onto the dashboard?

Coupon-mad

No.

UKCPM are ex-clampers and it will fall on deaf ears, so nothing is worth saying to UKCPM at this stage.

What you describe is typical ex-clamper thug/predatory conduct and certainly worthy of part of your evidence in a court defence to see this off, if they try.

Reue

Coupon, you must be psychic as his response was exactly as predicted:

Thank you for your email regarding this matter. DVLA looks primarily to the Accredited Trade Associations to monitor the behaviour of parking companies and their appeals process. Therefore I would suggest contacting the IPC to raise your concerns and allow them to investigate.



If the IPC do not assist you with this, please let DVLA know and we can consider what involvement we may have.