What are my rights if network performance plummets?

d123

pmduk wrote: »

Just my experience working in technical support for a mobile network, it seems some handsets are poor at choosing the strongest cell

What's manual network selection got to do with which cell the phone is connecting to?

pmduk

d123 wrote: »

What's manual network selection got to do with which cell the phone is connecting to?

I'll repeat my earlier answer

Just my experience working in technical support for a mobile network, it seems some handsets are poor at choosing the strongest cell, particularly when moving from one cell's coverage to another. It's particularly noticeable when returning from roaming which generated a large number of calls to us.

rhysadams

I was on EE and lived in the countryside, they switched the 2G and only signal off in the area. They let me out of an 18 month contract, 3 months in due to this. However if i is down to the performance of the network, I'm not sure. I'm not a massive fan of Vodafone and have always found their network poor. I've had a signal on Vodafone to make calls, but not great for data

Vodafone

mrochester wrote: »

So Monday morning in exactly the same location and I'm now getting 42mb down and 17mb up so something is (hopefully!) fixed now.

Hi Michael,

Thanks for updating the thread to confirm that normal service has resumed for you.

Kind regards,

Lee

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