The Nice People Thread, No.16: A Universe of Niceness.

Pyxis

chris_m wrote: »

I did similar with the "old" Midland Bank, but for a different reason.
About a year before I'd finished at Poly and got a job that entailed commuting to Winchester every day. Being unsure that my old 1100 would cope with that I'd taken out a loan from the bank to buy a better car. Unfortunately, the company closed a year later and I was made redundant - however, the loan had come with redundancy protection so the insurance company would make the monthly payments. All seemed fine and dandy.

However, the insurance company was not overly quick at paying the money into my bank account whereas the bank was dead on time at taking it out, with the result that the manager started complaining that I was going overdrawn. I pointed out that, if he cared to look, he'd see that every fortnight I was paying in my Giro and only withdrawing half of that each week, therefore the only reason for going overdrawn was that the bank's choice of insurance company was inefficient, so I felt that I couldn't reasonably be blamed for that.

Eventually, he DEMANDED that I return my hole-in-the-wall card, to which I replied that I would not because I was only using it to draw out MY money and that I was shortly going to be starting a new job anyway - I didn't mention that I'd opened an account elsewhere into which the new salary would be paid
I got a very condescending reply along the lines that, under the change of circumstances, he'd reconsidered the case so I could keep the card.

I ran the account down to 50p and told them that I wanted monthly statements - after about three years they gave up, sent me a cheque for 50p and closed the account :rotfl:

I wish I could do that........ they stopped sending me statements years ago!

GDB2222

I vaguely remember my parents getting bank statements that had been typed by hand, with credits in black and debits in red ink.

chris_m

Pyxis wrote: »

I wish I could do that........ they stopped sending me statements years ago!

Pity.

That was the only time I've really had any trouble with a bank. I can only think of two other occasions in 30+ years when something has gone wrong, and in both cases been resolved very quickly;

There was a direct debit went out when it shouldn't, but Natwest paid the money straight back in when I queried it. It wasn't really their fault anyway, but the company claiming it. I'd already stopped the DD online but the insurance company had changed their name so it didn't flag up to Natwest that it was claim against a cancelled DD instruction, it just looked like a new DD.

There was also a glitch when I paid off my mortgage - because it had been a remortgage, Alliance and Leicester had set it up as two accounts - one for the original mortgage they'd taken over and a second for the additional amount. When I came to pay it off, Santander took my money and the instruction as to how to split it between the two accounts (as advised by the department handling old Alliance & Leicester) and I thought all was well.
However, next month they took one of the usual payments (but not the other) when they shouldn't. When I queried this, it turned out that they'd missed/ignored the part about splitting the deposit and applied it all to one of the accounts, therefore that one was in credit and the other was still charging interest, donuts.
All credit to them, as soon as I queried it and they realised what had happened, they sent the money back overnight.

I always say that the sign of a company worth dealing with is not that they never make a mistake (nice though that would be), but how effectively they resolve matters if they do happen to make one.

chris_m

GDB2222 wrote: »

I vaguely remember my parents getting bank statements that had been typed by hand, with credits in black and debits in red ink.

I vaguely remember getting statements where the ending balance figure was in red ink - does that count?
:rotfl:

chris_m

Hey PN - did you remove your post calling the newly returned DT clown something wittily rude or did someone else do it?

Pyxis

chris_m wrote: »

Hey PN - did you remove your post calling the newly returned DT clown something wittily rude or did someone else do it?

Did I miss that?



Reprise please! :rotfl:



(In white-out, if you want it to be secret squirrel!)

iberaingirl

As this is a nice person post, Please may I ask you lovely people to explain how to create a post? x

chris_m

Pyxis wrote: »

Did I miss that?

Reprise please! :rotfl:

(In white-out, if you want it to be secret squirrel!)

PM sent

chris_m

iberaingirl wrote: »

As this is a nice person post, Please may I ask you lovely people to explain how to create a post? x

Do you mean a brand new thread?

Assuming that you do, you need to go to the threads list on the board you want and there should be a "New Thread" button above the list.

Hint - if you don't enter a subject when creating a new thread the system will give it a title of your username, which can look a tad weird

PasturesNew

ITV Long Lost Family just started.

1] Kirkcaldy - father wrote a letter and said he'd be coming back, but he didn't. Nigerian man training for the navy in Scotland met local Scottish woman. He had to return to Nigeria before the baby was born - he wrote to the mother and promised he'd be back to meet his new daughter.

2] Woman who remembers twin sisters being brought home, then disappearing, 60 years ago - she wants to find her twin siblings. All she has is their birth certificates, no photos or anything.
Family of 5 children, the twins were the youngest - mother became ill when she was aged 5 (twins about 6 months old) and went into Hospital for an operation and died during the op. Then the twins disappeared.

EDIT: Ooh, twins turned out to both still be alive - and to live just 8 miles away from their sister!