Moved out on 30 may and still not had deposit back and agents not responding

Pixie5740

You always had an Assured Shorthold Tenancy. An AST can be either periodic or a fixed term. The Shelter Tenancy checker will confirm that for you.

Why are you still emailing the letting agent? Why are you not sending a letter address to the landlord to the address for the serving of notices given in your tenancy agreement requesting the details of where your deposit is protected and/or the return of your deposit?

brinkytwiddleee

Pixie5740 wrote: »

You always had an Assured Shorthold Tenancy. An AST can be either periodic or a fixed term. The Shelter Tenancy checker will confirm that for you.

Why are you still emailing the letting agent? Why are you not sending a letter address to the landlord to the address for the serving of notices given in your tenancy agreement requesting the details of where your deposit is protected and/or the return of your deposit?

I said why in my last post; because I didn't know what to say since I don't know if my deposit is protected or not.

brinkytwiddleee

Guest101 wrote: »

No, it's exactly the same. Shelter sometimes don't make things clear unfortunately

No I didn't try calling them. I can do.

Pixie5740

brinkytwiddleee wrote: »

I said why in my last post; because I didn't know what to say since I don't know if my deposit is protected or not.

:wall::wall::wall::wall::wall:

Jesus wept.

Is it really that difficult to compose a letter, that's letter not email, requesting the details of where your deposit is registered and stating that if those details cannot be supplied you can only assume that the deposit is not and was not ever protected and shall be taking the appropriate steps to recover the deposit via the courts.

brinkytwiddleee

Should I still threaten court action even if I never intend taking them to court?

I would never bother with that and could not afford it even if I wanted to.

I mean can they call your bluff and take me to court somehow? No idea how it works.

G_M

Oh good grief!

GET OUT SOME PAPER AND WRITE A LETTER.

[Deleted User]

You are overthinking this. What could they possibly take you to court for? Its normal procedure for someone to send what is called a letter before action. Nothing risky about it. You do need to write to the LL though.

Can you go to Citizen's Advice?

Just write, not email, a letter asking where your deposit is being held and stating that if you don't hear back within 7 days, you will assume it is unprotected and proceed to claim the money back through the court system.

Even if you did have to go that far. Surely its worth paying MYCOL fees (think its about £75) to get your deposit back? You don't need a solicitor etc.

FBaby

Assume that your deposit has not been protected, or isn't currently. If it turns out that it is, then fine, you can revert to filing a single claim with the agency when they tell you which one it is with.

Write to the LL, say that you've never received any information in regards to which company your deposit is protected with and you cannot find evidence that your deposit is protected. As such, they are breaking the law and you are considering taking court actions.

Say that you give them 3 days to return your deposit fully to you, otherwise, you will start the court process.

brinkytwiddleee

Ok I have written it up now based on the info provided by the shelter template.

I wanted to check, even though I send it, I don't have to take them to court do I? I mean it doesn't set anything in motion that I couldn't just stop at any time?

aneary

No you would have to start the court action although if I were you I would take the next step if you needed to it's not expensive and if the deposit isn't protected they won't have any come back.