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HALFORDS - £500 spent and still not fixed

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24

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  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    black_wings wrote: »
    The car has a service once every 6 months.
    A proper service? Seems strange that they've not picked up on the plugs being due before they start to cause this kind of problem, then...
  • black_wings
    black_wings Posts: 87 Forumite
    Just checked their website we have the interim service so probably our fault for not doing the full ones which check the plugs.
  • BeenThroughItAll
    BeenThroughItAll Posts: 5,018 Forumite
    black_wings wrote: »
    Just checked their website we have the interim service so probably our fault for not doing the full ones which check the plugs.

    The mistake you are making is taking the car to Halfords at all.

    Find a proper garage. Halfords are generally useless unless you want a bulb at 3pm one Sunday.
  • black_wings
    black_wings Posts: 87 Forumite
    BeenThroughItAll wrote: »
    The mistake you are making is taking the car to Halfords at all.

    Find a proper garage. Halfords are generally useless unless you want a bulb at 3pm one Sunday.

    I fear you may be right..
    :rotfl:
  • BeenThroughItAll
    BeenThroughItAll Posts: 5,018 Forumite
    black_wings wrote: »
    I fear you may be right..
    :rotfl:

    Perhaps if you filled in your location on your profile, or shared it with the rest of the forum someone local might be able to suggest a garage less... incompetent than Halfords.
  • m0bov
    m0bov Posts: 2,699 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    There is no "filter" in the exhaust. Get a local or even a mobile mechanic to change the plugs and coil packs, then get your money back from Halfrauds. Its a 10 min job.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    m0bov wrote: »
    There is no "filter" in the exhaust.
    There's the cat, of course.

    But I suspect it's this week's wallet-emptier of choice. "It's yer DPF, innit, luv"
  • m0bov
    m0bov Posts: 2,699 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Never heard of a cat being called a filter, DPF is only in a diesel, a catalyst is, well, a catalyst and doesn't filter any thing.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    m0bov wrote: »
    Never heard of a cat being called a filter, DPF is only in a diesel, a catalyst is, well, a catalyst and doesn't filter any thing.
    Halfords...
  • black_wings
    black_wings Posts: 87 Forumite
    Apologies if any misleading info provided earlier.
    I've just double checked the receipt and the part they replaced was called an EGR valve. It was £268.
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