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CEOemail

2

Comments

  • The-Truth
    The-Truth Posts: 483 Forumite
    MoneyPenny wrote: »
    I didn't know where else to put this post, by rights it should be in the 'how to complain section'.

    Does anybody use CEOemail website for ceo contact addresses (just search CEOemail)?
    I used to be good but now I can’t make it work. Suddenly it seems to want to classify me as a business and so pay to use. Even when I inform it I’m asking in a personal capacity so shouldn't pay it won’t let me proceed to the information pages.

    So suddenly it has gone from being a useful resource to become useless. Has anyone else noticed this?

    Why do you need to contact the CEO? Hardly anyone else complaining will do this. Is it a self importantance thing?

    Why can't you use the normal complaints line/contact method or small claims court like normal people do?
  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    The-Truth wrote: »
    Why do you need to contact the CEO? Hardly anyone else complaining will do this. Is it a self importantance thing?

    Why can't you use the normal complaints line/contact method or small claims court like normal people do?

    When will people learn that writing to the CEO does not get read by the CEO?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • DoaM wrote: »
    Trying to mention that site here usually invokes the forum "swear" filter. :)

    That's because the site owner previously spammed these boards (several years ago) with the link to their site.

    The personal/business part has been in place for a while now ... have you tried to use the site quite a few times in a relatively short period of time?

    Hi

    I don't know much more about the site other than when I 've used it in the past it was always useful. I've used it very occasionally then last week it didn't work.

    In reply to another post, it's horses for courses. With some complaints in some organisations going to the top is the best way to proceed. When you do it generally works and gets the problem resolved.

    I've heard 'professional' complainants say that dedicted complaints departments are put in place to supress complaints rather than respond to failings by correcting them.
  • Geoff1963
    Geoff1963 Posts: 1,088 Forumite
    When will people learn that writing to the CEO does not get read by the CEO?
    When a US President is elected for 4 years, the 250 million ( ish ) voters, each get 1/2 a second of his time. For the unlucky third, he's asleep.
  • The-Truth
    The-Truth Posts: 483 Forumite
    When will people learn that writing to the CEO does not get read by the CEO?

    SirMarcus heavily disputes this lol!
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Geoff1963 wrote: »
    When a US President is elected for 4 years, the 250 million ( ish ) voters, each get 1/2 a second of his time. For the unlucky third, he's asleep.

    Although The Donald will probably send each of them an individual Tweet in response :D.
  • Geoff1963
    Geoff1963 Posts: 1,088 Forumite
  • IAmWales
    IAmWales Posts: 2,024 Forumite
    Geoff1963 wrote: »
    When a US President is elected for 4 years, the 250 million ( ish ) voters, each get 1/2 a second of his time. For the unlucky third, he's asleep.

    Some might suggest it is the lucky ones that get him when he is asleep!
  • Ceo email still appears blocked to accessing information and they aren't responding to requests from private individuals to let them in. Don't know why, but it's a real shame.

    So any progress on this? Any dodges to access the information from ceoemail if it seems the only option?
  • MothballsWallet
    MothballsWallet Posts: 15,895 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    When will people learn that writing to the CEO does not get read by the CEO?
    No, but it tends to get read by someone with the CEO's authorisation to actually do something!
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