Council took 69 days to fit a kitchen and it's still not done..

shuko

Warning against a contractor called MASHER BROTHERS

I need some advice..

Council told me new kitchen add bathroom refit would take 13 days.. A mind numbing 69 days later they are still nowhere near to being finished! This is despite having easily over 30 various so called 'professional skilled tradesmen' from a company called 'MASHER BROTHERS' invade my quiet peaceful abode and practically destroy my life..

Some of their workers have been incredibly rude, and disrespectful, I have even been threatened and assaulted by one resulting in me having to call the police and file an official complaint and be issued a crime number.

Their workers have damaged and even outright destroyed my personal property and not at any time have I ever received any kind of written or formal apology from the contractors doing the work or the council.

I specifically asked Lewisham Homes to tell this company to only send a couple of workers that I kind of TRUST to continue the work in my home as after all the stress and then the assault I don't want all these strangers in my home. The council said they would respect this. Yesterday I counted at least 10 individuals coming and going in and out of my tiny flat.

You have to remember that this is just a small one bedroom flat, with my living room, bedroom, bathroom and corridor cluttered and packed to the hilt and all my possessions scattered everywhere across every bit of floor space there is no where for me to escape this stress and noise and traffic. I find myself just pacing up and down the outside landing like a mad cat for the entire day not eating and not being able to relax at all.

Because of this constant mess and disturbance I have hardly able to even prepare and cook proper food and all the fresh produce and fruit and veg in my fridge etc is going bad and being spoiled.

It's absolutely shocking what's happening and what I am being put through. My entire life has been turned upside down and I am under such levels of stress it's making me ill.. I feel I'm going to lose my mind. I have lost 16 pounds in weight in the last 9 weeks they have been in my flat due to not being able to have any normal life or peace in my home.

All the work is having to be done and redone and redone again.. the quality of the work is just appalling. It's simply unbelievable. They are so bad that they themselves have ruined and destroyed TWO whole brand new kitchen they fitted. Now they want to try again and fit a third.

They have breached health and safety codes and broken fire code regulations, they have left my home in an unsafe dangerous state causing me to have multiple accidents, they have damaged and destroyed my personal property.. and they have severely affected my mental and physical health.

I have documented the whole unbelievable sorry story here...

I have created a website where I have documented with detailed photos every single stage of the whole sorry saga but as a new member I am not allowed to post links. That's such a shame as this needs to be seen to be believed..

nyermen

Sounds like a horror story - you may find your local paper is interested in your story, though I should say be careful as it sounds like they're cowboys and I'd hate to discover they're nasty cowboys.

Personally i'd be talking to one of the charities such as Shelter for advice on this, I'd have expected the council to rehouse you (even temporarily) if the work is this intrusive.

Just a note that you say you need advice, but this is a praise/vent/warnings board, you may be better posting in one of the housing/council boards.

peter_the_piper

h t t p s://www.websitename. leave a gap between https, someone will join it up for others to see.

shuko

Thank you for the comments..
Entire ongoing saga documented here:

h t t p s://masherbroskitchenbathroom.imgur.com/

hollydays

That link doesn't work for me

DoaM

Works fine for me ... if you remove the spaces.

https://masherbroskitchenbathroom.imgur.com/

hollydays

Still not bringing it up for me

shuko

Yes sorry folks for some reason link does not work on phones, tablets or mobile devices.. you need to open it in a browser on a computer.
Works fine in Chrome, Safari, Opera and Firefox.

angryparcel

shuko wrote: »

Thank you for the comments..
Entire ongoing saga documented here:

h t t p s://masherbroskitchenbathroom.imgur.com/

that is just an image sharing site and not the companies website, any company using such a site for their business in unprofessional

DoaM

Erm ... it's a "blog" site the OP has created to document the issue. Surely that's obvious?

slashlover

I had a problem with a council kitchen installation, although nowhere near as bad as you.

I ended up contacting my local councillor (they should have surgery times on your council website or you can email) and everything was fixed within a week. Hopefully you have a diary or some sort of list of events. Keep to the facts with dates/times/names/etc.

It's your councillors job to fix this.