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Emirates flight cancellation - should I escalate on resolver or wait?

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  • rexmedorum
    rexmedorum Posts: 782 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hhm did the LBA and still no response. However I have taken to twitter and finally some action. Being asked to send the details and release forms to a separate email as supposedly they have not received my replies via Resolver.....
  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    rexmedorum wrote: »
    Hhm did the LBA and still no response. However I have taken to twitter and finally some action. Being asked to send the details and release forms to a separate email as supposedly they have not received my replies via Resolver.....

    The airlines never make it easy and so you have to use all the tools at your disposal, Twitter et al.

    Good luck.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • legal_magpie
    legal_magpie Posts: 1,194 Forumite
    Part of the Furniture 1,000 Posts
    The golden rule is not to make a threat that you aren't prepared to carry out as it destroys your credibility and that of others. They ignored your LBA so carry out the action in your threat. Issue Court proceedings and they will realise that you mean business.
  • rexmedorum
    rexmedorum Posts: 782 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    You won't believe what's just happened! I have just received the compensation!
  • legal_magpie
    legal_magpie Posts: 1,194 Forumite
    Part of the Furniture 1,000 Posts
    Well done. Great result
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