Indigo Parking Ticket Help - Misread FAQ Section

pappa_golf

not recieving a POPLa code from indigo is normal , fortunatly you are within a month of when they said (or will say)b they posted/emailed it to you

others will assist with email addresses etc , but you must QUICKLY contact the BPA , DVLA and INDIGO , unless you do this quickly they will claim to have sent a POPLa code that is (funnily enough) just expired

newbil

Well I appealed on the 16th June with no response since. Thats over 1 month.
I have just today received an email from ZZPS (part of Indigo?) who are asking me to contact them 'about a personal business matter'.
Not entirely sure where to go from here, happy to contact them but would prefer advice beforehand.
Surely they're just meant to give me a POPLA code and thats it? Should I just contact them and demand a POPLA code?

Redx

you can complain to INDIGO that you appealed and give them another copy of it

you can also complain to the BPA and the DVLA about being chased by a debt collector (ZZPS) whilst an appeal is in progress

ignore ZZPS , they are a third party debt collector (DCA) and not part of indigo

Umkomaas

Just complain to the BPA and David Dunford of the DVLA that you've appealed, Indigo have not responded, nor provided a POPLA code, and have now seemingly instructed debt collectors.

Complaints to the BPA and DVLA can be emailed to:

aos@britishparking.co.uk

or (if posting)

British Parking Association
Stuart House
41-43 Perrymount Road
Haywards Heath
West Sussex
RH16 3BN

and DVLA:

david.dunford@dvla.gsi.gov.uk

pappa_golf

newbil wrote: »

Well I appealed on the 16th June with no response since. Thats over 1 month.
I have just today received an email from ZZPS (part of Indigo?) who are asking me to contact them 'about a personal business matter'.
Not entirely sure where to go from here, happy to contact them but would prefer advice beforehand.
Surely they're just meant to give me a POPLA code and thats it? Should I just contact them and demand a POPLA code?

zzps are debt collectors , not part of indigo , indigo send all claims to zzps after one month , they do not like giving POPLa codes out , because they CANNOT win cases at railway carparks

incidentally a bit or research would show that the parking contract is actually with a different company that are issuing tickets! , full complaint time BPA and DVLA ,those !!!!!!s (indigo) are taking the %iss out of the system by failing to adhere to BPA code of practice , you want the date and the POPLa code that they issued sending to you by the BPA , any %ull%hit and you write to the DVLA

Loadsofchildren123

waamo wrote: »

The first appeal is moot really. The idea is to get a POPLA code so you can do a real appeal.

If your brave you can put:

Dear Indigo I wish to appeal innit.

I did not park rong. I is innocent innit. Giz us de POPLA codez as I wishes to appeal. Dis is defo an appeal so sendz de code.

LuvZ

Xxxx


I sent that to one company and they mailed back the ticket was cancelled. I think they knew I just wanted to cost them at POPLA.

Only do this if you are brave though.

Sorry, know I'm a bit behind, just wanted to say how much this made me laugh. Especially the bit about it being cancelled by return. Innit.