Can't log in to Easyjet

Hey guys

Booked a holiday through travel counselors to stay in a James villa flying with easyjet in August, but I can't log in to manage the easyjet booking. Any idea why? tried using the James Villa holiday reference but to no avail...it's properly stressing me! Plus I'll need to check in online....

Ta
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Comments

  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    Does it say you can only log in a few days before travel to the easyJet website?
    Posts are not advice and must not be relied upon.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you got the 6 letter easyjet ref?
    Accept your past without regret, handle your present with confidence and face your future without fear
  • gt568
    gt568 Posts: 2,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you got the 6 letter easyjet ref?

    No I don't seem to have a 6 letter reference.
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  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You'll have to ask James Villas for it. Have you paid the full balance?That's when they usually give it to you. As you said you'll need it for online check in so they have to give it to you.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    This baffled us too when we last booked with them - not sure what the result was - either you use the booking reference to manage the booking or the flight ref.
  • Westin
    Westin Posts: 6,266 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I'm sure that your Travel Counsellor will be able to help you. Have you called them to ask?
  • heatherw_01
    heatherw_01 Posts: 6,737 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Contact James Villas for the easyjet booking ref or you won't be able to log into the easyjet website
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Some holiday companies (and travel agents) actually check in for you. Check with your agent.
  • gt568
    gt568 Posts: 2,535 Forumite
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    Nah, deffo says I have to check in ourselves.

    Cheers for the replies to date.
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  • Shelldean
    Shelldean Posts: 2,416 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When we booked through travel republic I think, accommodation and an easy jet flight.
    They only sent us the easy jet ref once we'd paid in full.

    I only discovered this fact when I also tried to look at easy jet and couldn't so called travel republic. And they explained how they work.

    Maybe James villas is the same?
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