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Buyer wants refund but has damaged item..?

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  • missyg_3
    missyg_3 Posts: 1,451 Forumite
    If something I'd sold turned out to be fake, I'd get the buyer to return it and refund all their costs. I would expect the same from a seller if I was on the buying side.

    I'd then take the item back to the place of purchase and ask them why they are selling counterfeit items as genuine! (Realise 2 years is a long time but I'd like to hear their answer).
  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    Paypal wouldn't let me refund the extra postage, only the price he paid.. What a shame lol

    glad i'm now rid of the sarky get!
    I Hate Jobsworths!!!
  • fuzzgun19 wrote: »
    Paypal wouldn't let me refund the extra postage, only the price he paid.. What a shame lol

    glad i'm now rid of the sarky get!

    As a fellow ebay seller I sympathise but, you did agree to return what he asked for did you not. Do it and move on the better person

    And for what it's worth, I would take it up with the shop you bought it from, it sounds as though you shop their often and they might do something as a gesture

    Newgirl
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