DVLA - Number for an actual person!

jetty

Hi all,

I applied for a provisional licence online and sent off the paper form with my birth certificate 2 weeks ago, yet my application online says they are still awaiting the form. I tried calling and just kept getting automated advice, no option to speak to someone. I'm a little worried as I only have a birth certificate as proof of who I am! How do I actually speak to someone about this??

Oh and the email form again just ended up sending me automated advice to my email!

Thanks in advance!

DoaM

Have you tried calling the number and then just waiting ... not selecting any options?

https://newspaint.wordpress.com/2013/04/11/how-to-find-a-human-being-at-the-dvla-to-discuss-vehicle-matters/

No idea if the number listed here still works:

https://forums.moneysavingexpert.com/discussion/3327462

Robisere

I know this is too late now, but I never send actual documents by post, always photocopies. (marked "COPY") If you don't have a scanner as part of an 'all in one' printer, your local library will have a copying service, or a photography shop.

BeenThroughItAll

Robisere wrote: »

I know this is too late now, but I never send actual documents by post, always photocopies. (marked "COPY") If you don't have a scanner as part of an 'all in one' printer, your local library will have a copying service, or a photography shop.

Which won't help one bit since the DVLA require the original document to be provided when applying for a provisional Driving Licence.

AndyMc.....

Robisere wrote: »

I know this is too late now, but I never send actual documents by post, always photocopies. (marked "COPY") If you don't have a scanner as part of an 'all in one' printer, your local library will have a copying service, or a photography shop.

I thought all copies had to be legally certified and not done yourself.

jetty

Yeah, It stated only original documents


I did try to just wait, but they just repeated the options again! It's a nightmare!

Le_Kirk

What are the options you are given? Normally (not always) with these automated systems, if you press "0" you will go through to a person.

System

Hi

Supposedly 0300 790 6802 and here are 2 possible alternatives...

0300 123 0784
01792 782341

custardy

jetty wrote: »

Yeah, It stated only original documents


I did try to just wait, but they just repeated the options again! It's a nightmare!

Being delivered and received are two different things for places like the DVLA.
Did you send then with tracking?
After delivery it takes time for them to get to your letter and update the system.