Bank Clerk can't add up????

Sarahjovi

I went into my Natwest bank today to pay in two cheques totalling £87. The bank clerk filled out the paying in slip for me and I noticed he had put £76 in the total. When I pointed it out to him, he was a bit flustered and I made light of the situation. However when I left I felt quite aggreived that had I not pointed it out that I would have been credited £11 short.

Would this have been the case or would someone have picked it up. He also didn't ask me to sign the slip either. Which I thought was strange!

Sarah:D

iwanttoberich

Good thing you noticed the error. You were right to point it out to the teller. Makes you wonder how many other mistakes they make with people's accounts.

virgin_moneysaver

well, he should have done as he was trained & given you the slip to complete, he's supposed to check your banking - It would have been picked up at the processing centre as the transaction wouldn't have balanced & they would have notified you in writing - he could have been a trainee or just having an off-day as we all do

amandathepanda

Give the lad a break, he was probably a new starter, as virginmoneysaver said you would have been credited with the correct amount. We all make mistakes at work, I know I sometimes do

oldwiring

Threre is one sure way of never making a mistake. Do nothing.

Sarahjovi

Thanks,

I accept that people make mistakes, and that he might have been a newbie, but I can't work out how he got 76 from 52 and 35 .

Ah well, no harm done, but he was a little strange the way he got all flustered!

Sarah:D

gt94sss2

Sarahjovi wrote: »

I accept that people make mistakes, and that he might have been a newbie, but I can't work out how he got 76 from 52 and 35

If I had to guess he added the cheques up correctly.

However, the keys 6, 7 & 8 are next to each other on the keyboard.

So he mistyped in 76, instead of 87..

Regards
Sunil

Sarahjovi

gt94sss2 wrote: »

So he mistyped in 76, instead of 87..

Regards
Sunil

Except he had wrtten it by hand!

Sarah:D

Iamthesmartestmanalive

Sorry but mistakes happen, there are several checks in place and audit trails for incidents like this

Secondly any bank I deal with get you too sign a confirmation slip were you would have saw the amount was incorrect

Mountain out of a molehill me thinks

bengal-stripe

Sarahjovi wrote: »

.....had I not pointed it out that I would have been credited £11 short.

If the mistake had been in your favour, would you have pointed that out?

johnmoney05

bengal-stripe wrote: »

If the mistake had been in your favour, would you have pointed that out?

Would you?