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iPhone 6 always searching?

bagby
bagby Posts: 831 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
in Mobiles
Bought a refurb eight months ago from giffgaff. I iPhone constantly searching and cannot be used to phone text or use data unless in a wifi area. Read up on this and tried to restore but this has not solved the problem. The next step will be to do a dfu restore but if this does not work then the phone will be useless and cannot be restored. Does anyone have any ideas on how to solve this problem. Thanks in advance .
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Comments

  • d123
    d123 Posts: 8,762 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    bagby wrote: »
    Bought a refurb eight months ago from giffgaff. I iPhone constantly searching and cannot be used to phone text or use data unless in a wifi area. Read up on this and tried to restore but this has not solved the problem. The next step will be to do a dfu restore but if this does not work then the phone will be useless and cannot be restored. Does anyone have any ideas on how to solve this problem. Thanks in advance .

    Take it into an Apple Store and let them run diagnostics on it.

    Might also be worth running a Checkmend check on it, 99p on eBay to do, there is a small possibility that it's been blacklisted by accident.
    ====
  • bagby
    bagby Posts: 831 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Been speaking to someone on giffgaff and I don't know what is I've done but the phone has come back on after eight days. Thank you for your help.
    ..
  • d123
    d123 Posts: 8,762 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    bagby wrote: »
    Been speaking to someone on giffgaff and I don't know what is I've done but the phone has come back on after eight days. Thank you for your help.

    Good, at least you’re sorted.
    ====
  • pmduk
    pmduk Posts: 10,707 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 10 June 2017 at 10:00AM
    It's not an unusual problem with iphones, they don't cope well with network changes sometimes. An easy and effective fix for any phone with this issue is to go into settings and turn automatic network selection off, then do a manua network search and select your network
  • willsmith11
    willsmith11 Posts: 8 Forumite
    Hello, can you explain clearly what type of searching? Anything related to signal, internet connection or something else. If your iPhone is always searching for signal then you can switch off your phone and insert the SIM card again. Now check if it works, or you can contact with your network operator.
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