Card payment machine agreement

Mancy

Hi all, quick question.

I entered into an agreement over the phone for a card payment terminal and 4 year service.

One week down the line, I have decided that I don't need the cost and can probably do without and have asked to cancel as I'm within the 14-day cooling-off period. Company however are saying there is no cooling off period and I can't cancel. I don't even have the card terminal yet.

There is nothing in the agreement that states there is a cooling-period, but nothing that states there isn't. It does however state the contract is covered by the 1974 consumer credit act, so surely I should be able to cancel. No?

dunstonh

The Consumer Contracts Regulations started in June 2014 and gives you rights to cancel in a number of areas (but not all).

Your right to cancel a service made at a distance starts the moment you enter into the contract and lasts 14 days

Nearlyold

I'm guessing this is a business contract.

[Deleted User]

Mancy wrote: »

Company however are saying there is no cooling off period and I can't cancel. I don't even have the card terminal yet.

You are quoting the old Consumer Act, but you have obviously entered into a Business-to-Business Agreement.
You therefore don't have this "cooling off" period you refer to.

societys_child

Agree with the two previous posts, consumer regulations apply to consumers, not businesses.

Mancy

Thanks very much all