Fraud withdrawal £470 Halifax refuse to help.

rosieraspberry

I doubt this was an opportunist. I think the thief does this all of the time distracting people as soon as they come away from the cash point and picks their pockets once he's seen their PIN like that TV show The Real Hustle.

Chapuys

Looks like the OP was drunk so didn't see the person come behind and eye up the PIN code. Then the thief distracted him through the chit chat and pickpocketed them. Report the theft to the Police. Submit a complaint with Halifax and see where it goes.

Btw £5 note cash machines tend to still be around student areas.

Westie983

Blackbeard_of_Perranporth wrote: »

I'll just check mine. No £250. Both of them. Codswallop detected.

It is £500 for current accounts and £300 for savings, this is standard now for all Halifax accounts and possibility other LBG banks, although I have never needed to use more then £250 on my Lloyds account.

Local branch of Halifax installed £5 last week, and Natwest and Tesco dispense them too.

Westie983

deadendwaterfall

Westie983 wrote: »

It is £500 for current accounts and £300 for savings, this is standard now for all Halifax accounts and possibility other LBG banks, although I have never needed to use more then £250 on my Lloyds account.

Local branch of Halifax installed £5 last week, and Natwest and Tesco dispense them too.

Westie983

My branch of Halifax doesn't dispense £5s at ATMs and my nearest branch of Tesco stopped doing so recently.

[Deleted User]

deadendwaterfall wrote: »

My branch of Halifax doesn't dispense £5s at ATMs and my nearest branch of Tesco stopped doing so recently.

That's very nice of you to update a year old thread.

glider3560

camelot1971 wrote: »

That's very nice of you to update a year old thread.

Shame the OP never came back to report on their success or failure.

peterbaker

glider3560 wrote: »

Shame the OP never came back to report on their success or failure.

Can you blame them? The majority of responses received are an absolute disgrace to MSE.

The other disgrace is the initial suggestion by the bank that they will not reimburse the money even before they had investigated.

A week ago I reported on a Microsoft Tech Support Fraud which is another type of "Confidence trick" / distraction fraud. Over £7,000 has been reimbursed as of two days ago. Yes it wasn't instant, but I was able to show the bank that the elderly victim was not irresponsible beyond having been distracted. I have also in the process managed to lock down some powerful remote control software accounts and crypto currency trading accounts set up by the fraudster and which I could actually see were being used to scam further victims. And during the latter process have had to counter attempts by the original fraudsters to retake-over the false email account and other accounts with new activity recorded by Google and others from the original labelled locations.

Digital has become dangerous in ways that 9,999 people in 10,000 do not understand. That includes far too many bank staff and far too many policemen. I too do not understand it to any great depth, but I do know what I have found in a number of experiences I have looked into over the past decade.

To a fraudster, Digital and Distraction go hand in hand. So although I agree that a police report must be made, trying to split hairs and excuse bank behaviour because theft of a piece of plastic is likely involved is not very helpful. The bank has first call on the CCTV (often both keyhole and normal overhead CCTV thesedays at ATMs). They simply will not normally deploy the resources to see what is on the footage because it takes time, and if they decide to do it, it then has either to be rigorously and rapidly followed up, else reimbursement has to be made anyway. Easier to not go that route and just deny liability at first notification.

By the way, why Halifax has a £500 daily cash limit as standard is also beyond me. Are they that strapped for new customers that they have to offer such a stupidly high limit to attract customers who have no other accounts perhaps?



Clearly apart from spiteful comments by long standing MSE members who should know better, it appears that the majority of posters do not even know the workings of their own minds. All of you can be distracted and confused at all stages of your lives, whether it be through dehydration, illness, general only average awareness of risk; most of course having left charmed lives so far so having no "lesson learned" to fall back upon; and yes even having just a couple of bottles of beer which might not put most people over the driving limit; and so all will be more and more before at risk before you die. It is a security flaw unfortunately built into a human brain and there is little you can do about it, no matter how superior and clever you believe yourselves to be.


Get real and be kinder to persons coming here for help. That you should instantly start bullying and suspect the motives of posters is a very sad reflection on your own 2018 displayed culture - one that sadly comes from the top as seen in the House of Commons almost daily now, and as long inculcated from the top of the financial institutions so many of us in UK have had the dubious pleasure of working at.

colsten

peterbaker wrote: »

Digital has become dangerous in ways that 9,999 people in 10,000 do not understand.

Oh right............................

agrinnall

colsten wrote: »

Oh right............................

He's obviously the 1 and we're all in the 9,999. I'm always suspicious of anyone who has the time and inclination to write a novella where a paragraph would do.

peterbaker

agrinnall wrote: »

I'm always suspicious of anyone who has the time and inclination to write a novella where a paragraph would do.

I'm always suspicious of strangers who follow me around or try to step in front and make strenuous fruitless efforts to bully me. I usually end up feeling a bit sorry for them. Started decades ago when I got punched on the chin by a wannabe smarta$$ leader of a passing revelling group on a Friday night who crossed the road to assault me in our much smaller group, and didn't fall over but looked at him very quizzically as he returned just as puzzled to his group as they shuffled off a bit more quietly - I use the word quizzically much as would to describe how I look at many of the responses here.