Sky offered me unlimited calls, but do they have a fair use policy?

trinidadone

hello all,

Sky offered me a SIM only deal - unlimited text, unlimited calls and 3gb data with 505 discount of the price (£7.50) when i asked the adviser what Sky's fair use policy is, Sky said they dont have one. anyone know more?

mije1983

They do, but it's very vague!

Your use of ‘unlimited’, ‘free’ or ‘no extra charge’ services provided as part of the Sky Mobile services (such as inclusive calls, texts or data), and the use by anyone you allow to use your Sky Mobile services, should not exceed that reasonably expected of a reasonable person using the Sky Mobile services for personal purposes as a consumer.

Full terms here : https://www.sky.com/shop/__PDF/Sky-Mobile-Contract.pdf

[Deleted User]

Since the fair usage policy only applies to the unlimited texts and calls (data is limited) I fail to see how anybody could possibly abuse them.

trinidadone

mije1983 wrote: »

They do, but it's very vague!



Full terms here : https://www.sky.com/shop/__PDF/Sky-Mobile-Contract.pdf

Thank you for the contract terms and conditions. I dont fancy waving thorugh all 37 pages of the T&Cs, I was hoping someone would have this information available.

mije1983

trinidadone wrote: »

Thank you for the contract terms and conditions. I dont fancy waving thorugh all 37 pages of the T&Cs, I was hoping someone would have this information available.

Surely better to wade through 37 pages (or just search for the correct section to save you even that) of their official terms rather than rely on a stranger on the internet whose opinion will hold no weight whatsoever with Sky?

Which is why I quoted the actual passage and then linked you to the terms so you could read for yourself.

It all boils down to what you would consider a 'reasonable person'.

Carrot007

mije1983 wrote: »

It all boils down to what you would consider a 'reasonable person'.

And if you have to ask I assume you are not planning to be "reasonable", but feel free to clafiry.

mije1983

Carrot007 wrote: »

And if you have to ask I assume you are not planning to be "reasonable", but feel free to clafiry.

I assume you quoted the wrong person there?

custardy

trinidadone wrote: »

Thank you for the contract terms and conditions. I dont fancy waving thorugh all 37 pages of the T&Cs, I was hoping someone would have this information available.

So spoon fed you mean?

http://www.wikihow.com/Search-for-a-Word-or-Phrase-in-a-PDF-Document


A quick skim of the document found the data easily without searching.

[Deleted User]

Slightly amused by this thread. Sky are hardly the first mobile company to offer unlimited calls. Unlimited calls have been around for a while.

trinidadone

Hello fellow money saving expert contributors, if anyone can provide the answer, i would be so grateful. Have a fantastic evening

mije1983

trinidadone wrote: »

if anyone can provide the answer, i would be so grateful.

If you hadn't made over 2500 posts I'd think you were definitely trolling :rotfl:

See post 2