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Vodafone UNDERcharge
TokyoKazama
Posts: 1 Newbie
in Mobiles
Hi guys. I recently got an early upgrade one year into my two year contract.
For the past year i've been paying £36 per month. Via web chat, we agreed that my new direct debit for this month going forwards would be £58 per month (to account for the new phone/tarriff). My vodafone app says I have been charged £58 this month, yet they only took £36 out my bank that day.
Dilemna: Do I carry on my business and not ask any questions or tell them about it?
For the past year i've been paying £36 per month. Via web chat, we agreed that my new direct debit for this month going forwards would be £58 per month (to account for the new phone/tarriff). My vodafone app says I have been charged £58 this month, yet they only took £36 out my bank that day.
Dilemna: Do I carry on my business and not ask any questions or tell them about it?
0
Comments
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set the money aside, so if they do come asking for it on next bill, its not a bill shock' lol.0
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More likely they just set up a new contract and the old one's still running.0
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vodafone is good and i am also using that service.0
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Good luck with that.0
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Hi TokyoKazama,
If you'd me like to check your account to see what's happened, email me via the form here.
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Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check I've received it.
Kind regards,
Lee
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