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PPI Claims - missing all paperwork and account numbers

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Comments

  • Jamesdar
    Jamesdar Posts: 7 Forumite
    Thanks so much Dunstonh m. This is great advice and kind of you to offer without payment.

    I actually just read another thread here when searching for addresses to ask if I had PPI. Unfortunately I learned that due to my bankruptcy in 2005, I don't think I'd get anything refunded. It would go back to my creditors. My keeping any refunded PPI would be an offence apparently.

    I may still go ahead with the process so the creditors get some money back if I had PPI.

    Many thanks once again.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Jamesdar wrote: »
    I may still go ahead with the process so the creditors get some money back if I had PPI.
    You need to do this in conjunction with the Official Receiver.

    Again, to be successful (for your creditors) you'll still have to show any PPI was mis-sold.
  • sun73
    sun73 Posts: 498 Forumite
    Part of the Furniture 100 Posts
    Jamesdar wrote: »
    Good Afternoon,

    Extremely grateful for any help you may be able to provide!

    I had a number of loans and credit cards between 1996 and 2006 and I'm certain I incurred some PPI costs which I'm now due back.

    The trouble is that I no longer have any paperwork to make a claim. Nothing. I can remember most of the companies names but possess no account numbers. I have checked Experian and it's too far in the past to find that information.

    All that I have is a list of addresses during that period and as mentioned the names of the companies with knowledge of the product I had with each (generally credit cards).

    Given my limited information how would you suggest I proceed please?

    My best idea is write to each company using a template letter online and sending the list of past addresses, my date of birth, national insurance. Would this work?

    Or is it better to enlist the help of a company to do this leg work for me and take the 30% hit. Or is there another option?

    Huge thanks
    James

    What you can do is phone the dedicated PPI helplines of all the lenders you had credit from, telephone numbers will be listed under "complaints" on their individual websites. Simply ask them to search their systems to check if they hold any details. If not you can send a Subject Access Request for a more in depth search, costs £10 and takes 40 days for the results.

    As you were made bankrupt in 2005 could prove an advantage in that information about your credit history might still be available. Although I'm sure it didn't feel like it at the time.

    I think there's a good chance you will be able to trace your account numbers but you may have to provide proof of PPI payments e.g. bank statements, credit card statements, loan statements. However, a lender could still hold some of this evidence due to your previous circumstances, or the insolvency office that dealt with it.

    The FCA consumer website provides a very useful list of why a PPI policy might have been mis-sold with loans and credit cards. There's also a lot of information on this forum. In the case of unsecured personal loans it was the single, up front PPI premium that was deemed unfair.

    You don't need to go through a CMC or Resolver, just download the PPI questionnaire form on the internet and send it to each lender, takes approx. 8 weeks for a decision. If your complaints are successful, but most of the money goes to your creditors, at least you will get some satisfaction that you've settled your debts.

    Its just a shame that you weren't aware you could have been helped by claiming on the policies when you needed them.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    sun73 wrote: »
    As you were made bankrupt in 2005 could prove an advantage in that information about your credit history might still be available.
    Since Bankrupts cannot ever benefit personally from a PPI complaint (unless the PPI was bought after bankruptcy) I can't see ANY "advantage" for the OP. :eek:

    Why would the OP wish to spend £10 on a SAR when any and all redress (should it be awarded) belongs to the Official Receiver for redistribution to his former creditors?

    This is so often discussed, it's been made a "sticky thread" on the Bankruptcy board. Have a read;
    https://forums.moneysavingexpert.com/discussion/3766585
    sun73 wrote: »
    most of the money goes to your creditors
    As above, all of the money belongs to the OR.
    sun73 wrote: »
    Its just a shame that you weren't aware you could have been helped by claiming on the policies when you needed them.
    The OP isn't even certain he had PPI.
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