Returning used/opened items bought online

Carrot007

hammy434 wrote: »

Hmm, maybe not 3 times. I guess an additional £1.67 or about a 1% increase in price would be OK, that's how much more the motherboard is on Amazon. Would've ordered it there before but was out of stock at that time sadly.

If you have been returning used items to amazon then you have been abusing their returns policy.

The returns policy is to give you the same posibility to try an item as you could in a shop. Feel free to go to PC world and build a PC and see how they feel.

sjbrun

It'll soon get flagged up you've been abusing Amazons return policy and then your buyers account will be blocked.

They are starting to look into returns a lot more now than they used to

SouthUKMan

I'm not trying to inflame this thread - genuinely not - but surely as consumers we need to take a bit more responsibility when deciding to make a purchase. Is it really right to buy items, open (and potentially damage) packaging, use the items for a while, decide we no longer want them, and then expect a shop to take them back and issue a full refund? Yes, to a certain extent the law allows us to do this, and yes there are stores that have policies in place that allow us to do this - but I really don't think we should be too surprised or annoyed if some stores simply say "no" - so long as they can legally do so. While some stores will take a hit and sell the returned items cheap (either in a sale or in bulk at an auction), other stores will restock items. As a consumer I for one wouldn't be too happy about discovering an item I had bought had been a customer return with tell tale signs of having been opened.

angryparcel

SouthUKMan wrote: »

As a consumer I for one wouldn't be too happy about discovering an item I had bought had been a customer return with tell tale signs of having been opened.

Even more so with computer components as how does the retailer know if other components you have connected their item too has not damaged their item.
It should be like Jewellery in that once the static bag has been opened then no refunds

Shaka_Zulu

hammy434 wrote: »

I just don't think I deserve this as nothing was made clear to me... so stressed right now, I just have this feeling they're gonna be pr*cks about it from the way they've worded things.

There is only one pr*ck on here!

Half term?

[Deleted User]

A long thread, but should have been short answers..

CardinalWolsey

hammy434 wrote: »

...the build didn't go quite as planned, the case I was using was very small, and I had a very powerful CPU, and I couldn't really get it stable without overheating...

So not only do you want to return a used-part for a full-price refund, you want to return a part that has potentially been damaged due to excessive heat? Having used the part, how can the retailer guarantee that the part is "as new"? They would have to test it, and the cost of labour to do that pretty much erodes any profit margin they might have had in the part.