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Travelex Supercard - Goodbye!

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Just received a letter from Travelex today informing me that the Supercard is being withdrawn from the market. It will stop working from Monday 24th July 2017.

I know it's slipped down the rankings over the past 12-18 months as one of the better cards to use, but I still used it to buy online as it charged back to my other credit card. It meant that I didn't have to worry about logging in to yet another c/card account or organising payment of that card too.

The reason appears to be the cost of running the card and delivering the service to customers has outweighed what Travelex expected; hence their decision to close.

I was a Beta user and then a full user when it launched. It was a decent card for me. It's a shame it's going.
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Comments

  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And goes off to open creation card instead :)
    Ex forum ambassador

    Long term forum member
  • Futuristic
    Futuristic Posts: 1,170 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    I loved it since you didn't have to keep topping up and it'd just take amount from your debit card :( Is there such alternative? Not ones like Revolut which require top up before hand.
  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Creation is nearest , free to use , free ATM withdrawal abroad , just log on and pay off while away and the interest is a few pence at most
    Ex forum ambassador

    Long term forum member
  • dipsy
    dipsy Posts: 3,137 Forumite
    gutted, only just ordered a card in my new name 2 weeks ago, guess I need something else now for holidays :-(
    2007 £1749
    2008 £291.99
    2009 JanMasscara £7.00 Feb megcabot books x 2 £20 XFactor tkts x 2 £58.00 (couldn't go though as they only phoned on day :-( ) foundation £7.99
    total so far for 09 £92.99
  • dipsy
    dipsy Posts: 3,137 Forumite
    I can only see creation card with fees, can anyone let me know what after supercard they would recommend? thanks
    2007 £1749
    2008 £291.99
    2009 JanMasscara £7.00 Feb megcabot books x 2 £20 XFactor tkts x 2 £58.00 (couldn't go though as they only phoned on day :-( ) foundation £7.99
    total so far for 09 £92.99
  • guesswho2000
    guesswho2000 Posts: 1,703 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Uniform Washer
    indiegirl wrote: »
    Just received a letter from Travelex today informing me that the Supercard is being withdrawn from the market. It will stop working from Monday 24th July 2017.

    I know it's slipped down the rankings over the past 12-18 months as one of the better cards to use, but I still used it to buy online as it charged back to my other credit card. It meant that I didn't have to worry about logging in to yet another c/card account or organising payment of that card too.

    The reason appears to be the cost of running the card and delivering the service to customers has outweighed what Travelex expected; hence their decision to close.

    I was a Beta user and then a full user when it launched. It was a decent card for me. It's a shame it's going.

    It was absolutely brilliant when it was in Beta, I couldn't fault it. Unfortunately I had so much trouble with the fully launched one (declines, security 'issues' requiring me to prove my details, DNA, blood type etc.) that I binned it off shortly after it fully launched, in favour of Curve and the other forex free cards I already held.

    Shame, as it had a lot of potential, but I can see why they've withdrawn it. Even as a beta, I imagined they must've been bearing some significant costs.
  • guesswho2000
    guesswho2000 Posts: 1,703 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Uniform Washer
    dipsy wrote: »
    I can only see creation card with fees, can anyone let me know what after supercard they would recommend? thanks

    Creation Everyday https://credit-card.creation.co.uk/microsites/creation_everyday/

    No fees.

    Alternatively, I believe the Santander Zero is available to new customers again.
  • nk8
    nk8 Posts: 64 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I just found out through logging into the app, I am saddened by this news, I thought the card was really good since it allowed me to link various other cards (credit/debit). Indeed it was annoying when major chains were declining me but as it's a proxy card, it doesn't allow pre-authorized or offline transactions. I too was a beta user before a full user when they relaunched, I thought it was really going places. I will have a look at the Creation card as suggested.
  • virgo17
    virgo17 Posts: 979 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    It was absolutely brilliant when it was in Beta, I couldn't fault it. Unfortunately I had so much trouble with the fully launched one (declines, security 'issues' requiring me to prove my details, DNA, blood type etc.) that I binned it off shortly after it fully launched,

    Totally agree, exactly my experiences. Good riddance IMHO.
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