We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Removal of Water Meter

Options
13»

Comments

  • tenchy
    tenchy Posts: 486 Forumite
    Part of the Furniture 100 Posts
    Cardew wrote: »
    So your contention presumably is that if you have a cottage, up a mountain and miles from anywhere, the water company are 'legally obliged to supply you'. Tell that to the thousands of properties without mains water.

    By 'can't impose terms' presumably the customer chooses how much they pay for their water?

    Here are 149 terms and conditions for Northumbrian Water household supply.

    https://www.nwl.co.uk/your-home/search.aspx?search=terms+and+conditions+for+household+supply&btnG=Search&output=xml_no_dtd&sort=date%3AD%3AL%3Ad1&client=default_frontend&oe=UTF-8&ie=UTF-8&proxystylesheet=default_frontend&site=default_collection&access=p#

    Or perhaps you should read The Water Act? You can of course choose not to have water supplied.

    Also, as mentioned above, if you use a product or service(not just water) you have entered into a contract with that supplier. e.g. if you agree verbally that you will pay a painter £xxx to paint your house, you have entered a contract.


    Sorry, I don't want to appear rude, but it seems you are deliberately trying to mislead readers here.


    This first point you make about legality - you are wrongly interpreting what I said, but perhaps I should clarify by saying if you are on a mains supply ...


    Can't impose terms ... terms and pricing are two different things. Again, show me the T&Cs to which you refer.


    The 149 terms are nothing of the sort. You've linked a search result with multiple "terms" and at least on the first couple of pages there is nothing about domestic water supply terms and conditions. Again I challenge you; please link directly to a document that gives the T&Cs for domestic water supply.


    You have entered into a contract with that supplier - so how might one break the terms of this ethereal contract? Do you have an example (and not paying a bill doesn't count, nor does using a hosepipe when restricted, because that is covered by legislation).


    Now looking at your previous posts you obviously know a lot about the water industry, so I'm surprised that you're unclear on this matter. The fact that the water companies are monopoly suppliers has something to do with it, so I'm advised.
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    tenchy wrote: »
    Now looking at your previous posts you obviously know a lot about the water industry, so I'm surprised that you're unclear on this matter.

    I am not unclear on this matter.

    If you wish to believe, that as a customer, you are not bound by any terms and conditions imposed by Northumbria water, then so be it.
  • tenchy
    tenchy Posts: 486 Forumite
    Part of the Furniture 100 Posts
    Cardew wrote: »
    I am not unclear on this matter.

    If you wish to believe, that as a customer, you are not bound by any terms and conditions imposed by Northumbria water, then so be it.


    That's fine. Since I have never seen any T&Cs in any communication from them, nor are there any on their website, I think I am safe in my belief. Of course that doesn't mean customers don't have certain responsibilities, one of which is to pay the bill.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.