Mis-sold Bannatyne Gym membership

staffs87

Hi All,

Just wondering if anyone has had any success with getting up-front gym memberships back? I paid nearly £700 for a 12 month Bannatynes gym membership having been told there was wifi in the gym and that all cardio machines had music channels on. Neither proved to be true and I tried to cancel as I need music to motivate me! They are refusing. There is obviously nothing in my contract about the provision of wifi and music channels. The CAB advised I have been mis-sold the gym membership and so I should be able to have a 90 day winding down period of the contract but the gym are flat out refusing..

Any thoughts/advice?

Thank you

wealdroam

staffs87 wrote: »

Hi All,

Just wondering if anyone has had any success with getting up-front gym memberships back? I paid nearly £700 for a 12 month Bannatynes gym membership having been told there was wifi in the gym and that all cardio machines had music channels on. Neither proved to be true and I tried to cancel as I need music to motivate me! They are refusing. There is obviously nothing in my contract about the provision of wifi and music channels. The CAB advised I have been mis-sold the gym membership and so I should be able to have a 90 day winding down period of the contract but the gym are flat out refusing..

Any thoughts/advice?

Thank you

So you have nothing to demonstrate that you were told about the features you wanted?

If that's the case then if you feel lucky you could take your case to the small claims court and if the judge believes your side of the story then you win the case.
On the other hand...

As you say this is a 'need', I am a bit surprised you didn't check more thoroughly beforehand.

IAmWales

ipod?

(Other music players are available.)

staffs87

When the general manager tells you in your tour that it is the case then you don't feel the need to check it!
Their website states that there is wifi in the gym

staffs87

IAmWales wrote: »

ipod?

(Other music players are available.)

Think you're stuck in the year 2000!

wealdroam

staffs87 wrote: »

When the general manager tells you in your tour that it is the case then you don't feel the need to check it!
Their website states that there is wifi in the gym

Then as I said, take your chance at court.

Start your reading here:

MSE's Small Claims Court guide

IAmWales

staffs87 wrote: »

Think you're stuck in the year 2000!

But I have music for my workout!

You don't

bris

Poor excuse really tbh, everyone has access to music through their phones, cheap mp3 players etc.

DCFC79

staffs87 wrote: »

Think you're stuck in the year 2000!

Your phone whether music stored in the phone or use your phones mobile data.

takman

staffs87 wrote: »

Think you're stuck in the year 2000!

Your the one stuck in the year 2000, wifi and music channels?. It's 2017 where we have mobile phones with wireless earphones that stream music (YouTube/Spotify) using 4G.

custardy

staffs87 wrote: »

Think you're stuck in the year 2000!

Ipod wasnt out till 2001