lifeboat quay poole......

Umkomaas

@OP - how old is this parking charge? Smart were bounced out of Asda months ago (maybe coming up to 12 months now) and ParkingEye have taken over.

I rather suspect the letter to which you refer is from Debt Recovery Plus (or Zenith - same outfit) rather than from Smart.

Have you recently changed address?

beamerguy

Smart Parking was given the sack by Asda as from the 30th of April 2016

Umkomaas

beamerguy wrote: »

Smart Parking was given the sack by Asda as from the 30th of April 2016

Spot on with my guesstimate of 12 months!

breadboy05

Fruitcake wrote: »

A private company or individual cannot fine anybody. What you have received is not therefore a fine, so please don't refer to it as such because,
1) It annoys the regulars who are trying to help you,
2) In the unlikely event of court, calling it a fine will imply that you are giving it some legitimacy that it does not have.

Don't 'phone anyone.
Complain to the BPA and DVLA that Not so Smart have gone straight to debt collection without issuing a NTK.
Complain to ASDA management/CEO (not customer services) that genuine customers are being scammed and if they want to retain you and everyone you know as customers they should cancel this fifthwith.
If they tell you they don't own the land, they are probably lying. ASDA usually do but for some reason try to spread the myth that they don't.

Leave negative feedback on social media to warn other shoppers about the scam, especially if Associated Dairies won't/don't help.

In any case, treat this as the NTK and send the BPA template in blue to Not so Smart. Do not contact debt drawlers at all, ever.

Complain to your MP, Mrs May, and Andrew Jones MP telling them that your vote is dependent on their response. Also tell them to contact the Right Honourable Jacob Rees-Mogg MP who is very knowledgeable on this subject and and was very forceful about it in a recent parliamentary debate on the subject.

ok ok .... so it's not a fine, all that you have mentioned will get complaints

breadboy05

Coupon-mad wrote: »

Get a grip, it's only Smart. Calm down.

Even when they tried a claim last month, a poster here got it discontinued by defending it, with our help.



Why do you say 'for what its worth?' It is only Smart and we see these fake PCNs off every day of the week!

The registered keeper (you?) can appeal if the first letter was dated May. This is simple to appeal for a keeper, using the BPA Appeal template in the NEWBIES thread at the top of the forum. DO NOT imply the driver, at all. Use the template.

And what happened when you (as you would) complained to the Store Manager at Asda to cancel this piece of trash?

as stated before, complaints going out like a cluster bomb going off......

breadboy05

beamerguy wrote: »

Smart Parking was given the sack by Asda as from the 30th of April 2016

interesting, as The creditor is: Smart Parking and the date of the offence is 01/04/17

Umkomaas

breadboy05 wrote: »

interesting, as The creditor is: Smart Parking and the date of the offence is 01/04/17

You need to check with the local Asda as to what Smart's status was on that date.

Is this a larger retail park where Asda is but one of the occupiers?

Coupon-mad

breadboy05 wrote: »

interesting, as The creditor is: Smart Parking and the date of the offence is 01/04/17

But the Notice to Keeper is dated May? So appeal as keeper, and win at POPLA (or even on first appeal, as long as the driver is not implied).

Maybe this is a site where the contract means Smart can't be kicked out till a certain date. Or maybe it's a multi-retail site where they are contracted by the landowner/agent.