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How best to get compensation above the refund

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Comments

  • mo786uk
    mo786uk Posts: 1,379 Forumite
    Simple fact is Currys were in breach of contract and they should compensate you for your losses - the most easy to define will be for your costs in travel - I suspect you will find time much harder to claim costs for time and 'stress'.

    I reckon (without further details) that a £20 cash payment would likely to have been enough to cover your return travel cost.

    It would be done straightforward under traditional contract law and in the small claims court.

    Currys may be a member of a voluntary Ombudsman or if you paid by credit card you could look at s75.
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    mo786uk wrote: »
    they should compensate you for your losses - the most easy to define will be for your costs in travel

    The OP has already been told this a number of times, but seems to be ignoring the advice and insistant on getting more compensation that they think they deserve.
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