Anyone tried Starling Bank?

runnerkaz

I got a verification code immediately but have remembered that I didn't upload my ID till the weekend so It's realistically only been since Monday that they would have had everything. It maybe that they're busy with applications at the mo

[Deleted User]

Has anyone asked Starling to increase their overdraft limit? I was only offered a £500 limit when I applied and I have now asked them to increase this. I've been using it as my main account for 3 months now so they can see I have a regular income etc.

[Deleted User]

I attempted to but given I don't have photo ID it was a big fat nope we can't set up your account then and will close down what we have already started doing

Anthorn

[Deleted User] wrote:

Has anyone asked Starling to increase their overdraft limit? I was only offered a £500 limit when I applied and I have now asked them to increase this. I've been using it as my main account for 3 months now so they can see I have a regular income etc.

As I understand it, Starling Bank provide an overdraft which they think you should have following a full credit check usually on account opening. As far as I can see there is no facility to review the overdraft limit.

However I admit to not understanding how the overdraft works: My understanding of an overdraft is that I can overdraw up to the limit and it's a short term loan. However the Starling bank app allows for the overdraft limit to be changed to what I need up to the limit they have given me. That's beyond my understanding. For example if I reduce the amount of overdraft I need to nil then in that case I don't have an overdraft facility? Currently the slider in my overdraft section is set at the maximum limit.

Go ahead and take a look at the blurb:
https://www.starlingbank.com/current-account/overdraft/

[Deleted User]

Anthorn wrote: »

As I understand it, Starling Bank provide an overdraft which they think you should have following a full credit check usually on account opening. As far as I can see there is no facility to review the overdraft limit.

However I admit to not understanding how the overdraft works: My understanding of an overdraft is that I can overdraw up to the limit and it's a short term loan. However the Starling bank app allows for the overdraft limit to be changed to what I need up to the limit they have given me. That's beyond my understanding. For example if I reduce the amount of overdraft I need to nil then in that case I don't have an overdraft facility? Currently the slider in my overdraft section is set at the maximum limit.

Go ahead and take a look at the blurb:
https://www.starlingbank.com/current-account/overdraft/

I contacted customer service and they increased my limit from £500 to £800. Still quite low considering others have been given £5k and it took them over a week to do it.

You're right, there is no facility in the app to apply for a bigger credit limit but I do like the slider that allows you to change your overdraft within your existing limit.

Anthorn

[Deleted User] wrote:

You're right, there is no facility in the app to apply for a bigger credit limit but I do like the slider that allows you to change your overdraft within your existing limit.

There again I don't see the point of it: The one and only advantage I can see is where a fraudulent transaction would take you into overdraft. I suppose it could also be useful for planning an overdraft but personally I would prefer a debit to be paid rather than bounce because I have imposed a limit. Overall the slider comes across to me as a useless gimmick.

Kendall80

[Deleted User] wrote:

I attempted to but given I don't have photo ID it was a big fat nope we can't set up your account then and will close down what we have already started doing

I tried setting up a Starling account prior to a european holiday. I couldnt get past the short video clip stage. My phone just wouldnt record it. Called them - nothing they could do. So I opted for Halifax's clarity CC instead.

d123

Kendall80 wrote: »

I tried setting up a Starling account prior to a european holiday. I couldnt get past the short video clip stage. My phone just wouldnt record it. Called them - nothing they could do. So I opted for Halifax's clarity CC instead.

You have a smartphone that doesn’t record video?

Couldn’t you have applied for the account by borrowing a better phone from a friend or family?

meer53

Anthorn wrote: »

There again I don't see the point of it: The one and only advantage I can see is where a fraudulent transaction would take you into overdraft. I suppose it could also be useful for planning an overdraft but personally I would prefer a debit to be paid rather than bounce because I have imposed a limit. Overall the slider comes across to me as a useless gimmick.

I think it's a great feature. If you're close to your limit close to payday, it's simple to borrow using it without committing to a permanent increase and having to call your bank to arrange it. I reduced my overdraft to nil with them as they offered way more than i would ever need, but i know that if i needed it, it's there.

pmidgley_2

Integration with loyalty apps such as Yoyo Wallet and Flux allows rich data to flow between the bank and (via the app) the retailer, enabling a far richer experience for all three (retailer, customer and bank). This is the first example that I am aware of that demonstrates the possibilities flowing from PSD2.