Default entry not removed from credit file after debt sold on

ashrimp

Back in 2013 I defaulted on a Co-operative credit card.
The outstanding debt was sold on to LINK Financial in 2014.
However, the co-op reference remained on my credit file and I have only just realised.
I complained to co-op and they have apologised, removed the reference and handed me £75 by way of an apology. They also apologised that the initial default date had been flagged incorrectly as 2014. This has also been changed meaning I am a year closer to seeing this disappear from my file.

My question is; Should I have pushed for a higher compensation?
Co-op provided the £75 and apology too easily which makes me think that they have escaped lightly.

I now the debt problems I encountered were down to me and am getting ever closer to becoming debt free (mortgage aside). Anything I can claim back and throw at the debt will be most welcome.

[Deleted User]

You could ask, if you are so inclined.

Candyapple

You already accepted the £75. The time to push for more compensation would have been then and to reject the £75. I fail to see exactly what your line of thinking is going to be in asking them to give you more money? Accept you made a mistake and move on.

GarthThomas

Perhaps the Co-op are sitting there thinking the same thing, wondering if because you accepted so quickly they offered too much. How will you feel if they ask for it back?

They are probably wondering how you were the one that had them over yet they were the ones who ended up paying out.

binaryuniverse

Wait. YOU defaulted on your account. Co-Op marked your account as defaulted, as is standard practice, and sold the debt on, as is standard practice. YOU complained and YOU got compensation AND it removed from your credit file?

I'm doing this all wrong. :rotfl:

phillw

binaryuniverse wrote: »

Wait. YOU defaulted on your account. Co-Op marked your account as defaulted, as is standard practice, and sold the debt on, as is standard practice. YOU complained and YOU got compensation AND it removed from your credit file?

I'm doing this all wrong. :rotfl:

They got the date wrong. Which as they've corrected it, I'm not sure any compensation is justified. However it would cost them double that to go to the ombudsman, so they are quids in. But the ombudsman awards are usually less than half what coop offered. So he is quids in as well.